fix problems on EckoWALLET [iphone]

—— Run into issues on EckoWALLET? Get help pending when official support gets back to you!

eckoWALLET

Info:

company: Influx Technologies Limited

: https://support.runonflux.io

: wallet.ecko.finance

Chat with our AI-based eckoWALLET Support

🛠️ Common eckoWALLET Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Users cannot add new tokens

Fix: Ensure that you are using the latest version of eckoWALLET. Go to the App Store, search for eckoWALLET, and check if an update is available.... ⇲

eckoWALLET shows tokens and funds as 0

Fix: Log out of your account and log back in. This can refresh your account data and may resolve the issue of tokens and funds displaying as zero... ⇲

Support issue

Poor customer support

Fix: Utilize the in-app help or FAQ section. Many apps have built-in resources that can provide answers to common questions or issues without nee... ⇲

Slow issue

eckoWALLET is slow and clunky

Fix: Close other apps running in the background. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe away apps th... ⇲

Crashes issue

Frequent crashes

Fix: Uninstall and reinstall the app. This can resolve issues caused by corrupted files or settings. Make sure to back up any important data befo... ⇲

Glitches issue

Glitchy interface

Fix: Try adjusting the app settings. Sometimes, changing display settings or toggling features on and off can resolve interface glitches. OR R... ⇲

UI issue

Challenging to use

Fix: Familiarize yourself with the app through tutorials or guides. Many apps offer walkthroughs or help sections that can make navigation easier... ⇲

Loading issue

Long loading times for simple tasks

Fix: Check your internet speed. Use a speed test app to ensure your connection is fast enough for the app's requirements. If it's slow, try reset... ⇲