fix problems on RICOH THETA [iphone]

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—— Run into issues on RICOH THETA? Get help pending when official support gets back to you!

RICOH THETA
Info:
company: Ricoh Co., Ltd.
: https://support.theta360.com/en/
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Updates issue

Inability to connect after iOS updates

Fix: 1. After an iOS update, restart both your iPhone and the RICOH THETA camera. 2. Forget the camera from your iPhone's Bluetooth settings and... ⇲
 
Crashes issue

RICOH THETA crashes during download and playback

Fix: 1. Ensure that your iPhone has enough storage space available for downloads. If storage is low, delete unnecessary files or apps. 2. Close t... ⇲
 
Compatibility issue

Limited support for older camera models

Fix: 1. Check the RICOH THETA website for any compatibility updates or patches that may improve support for older models. 2. If you have access t... ⇲

Limited iPad support for editing and viewing

Fix: 1. Check the App Store for any specific versions of the RICOH THETA app designed for iPad, as they may offer better support. 2. Use the iPho... ⇲
 
Storage issue

No option to store photos within the app

Fix: 1. Use the app to transfer photos to your iPhone's photo library, where they can be stored and organized. 2. Consider using cloud storage se... ⇲
 
Search issue

Search function fails for older images

Fix: 1. Ensure that all images are properly tagged and organized in your photo library to improve searchability. 2. Use the iPhone's built-in sea... ⇲
 
UI issue

Clunky and non-intuitive interface

Fix: 1. Familiarize yourself with the app by exploring all its features and settings. Consider watching tutorial videos online to better understa... ⇲
 
Camera issue

Cannot take interval still photos

Fix: 1. Use the camera's built-in interval shooting feature (if available) instead of relying on the app. 2. Explore third-party camera apps that... ⇲
 
Uploads issue

Issues with exporting to social media

Fix: 1. Ensure that you have a stable internet connection when attempting to export images. 2. Check the app's permissions in your iPhone setting... ⇲
 
Customization issue

No organization features for photos

Fix: 1. Use the iPhone's photo library organization features, such as albums and folders, to categorize your RICOH THETA images. 2. Regularly bac... ⇲
 
Network issue

Bluetooth functionality is ineffective

Fix: 1. Ensure that Bluetooth is enabled on your iPhone and that the camera is in pairing mode. 2. Forget the camera in your Bluetooth settings a... ⇲

Inconsistent connection stability

Fix: 1. Ensure that there are no physical obstructions between your iPhone and the camera that could interfere with the connection. 2. Restart bo... ⇲
 
Loading issue

RICOH THETA fails to start or boot properly

Fix: 1. Restart your iPhone to clear any temporary issues that may be affecting the app. 2. Uninstall and reinstall the RICOH THETA app to ensure... ⇲
 
Settings issue

Cannot adjust settings for multiple images at once

Fix: 1. Adjust settings for each image individually, as the app may not support batch adjustments. 2. Consider using a computer with photo editin... ⇲
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 what users are saying
Good experience
88.6%

Bad experience
7.2%

Neutral
4.2%

~ from our NLP analysis of 1,827 combined software ratings.

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 Private Data RICOH THETA collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Usage Data
    • Diagnostics