fix problems on EVEN [iphone]

—— Run into issues on EVEN? Get help pending when official support gets back to you!

EVEN: Music and Access

Info:

company: EVEN

: https://intercom.help/even-biz/en/

: even.biz

Chat with our AI-based EVEN Support

🛠️ Common EVEN Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

EVEN freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the EVEN app off... ⇲

slow loading times

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > EVEN. Tap 'Offload App' to remove the app without deleting its data... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the EVEN app to the latest version available in the App Store. Developers often release updates to fix bugs and improve stability.... ⇲

Offline issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline use. Look for a download button or an option in the settings menu. 2. If a... ⇲

Support issue

poor customer support

Fix: 1. Utilize the app's FAQ or help section, which may provide answers to common issues. Look for a help icon or section in the app. 2. Check o... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > EVEN and ensure that notifications are enabled. Check that the alert style is set to your preference (ba... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section. Look for a tutorial or help section within the app that may guide you... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options. Look for themes, layouts, or display settings t... ⇲

Battery issue

high battery consumption

Fix: 1. Check battery usage by going to Settings > Battery and see how much battery the EVEN app is consuming. If it's high, consider limiting yo... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's compatibility requirements in the App Store to ensure your device meets them. If your device is outdated, consider upgrad... ⇲