fix problems on BBVA Empresas México [iphone]

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—— Run into issues on BBVA Empresas México? Get help pending when official support gets back to you!

BBVA Empresas México
Info:
company: BBVA Bancomer, S.A.
: https://www.bbva.com.mx
: www.bbva.com.mx
Chat with our AI-based BBVA Empresas México Support
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Crashes issue

BBVA Empresas México crashes frequently

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the BBVA Empresas app, and tap on it. If there is an option to 'Offload... ⇲
 
Bugs issue

Error when adding contacts

Fix: 1. Check permissions: Go to Settings > Privacy > Contacts and ensure that the BBVA Empresas app has permission to access your contacts. If n... ⇲
 
Updates issue

No access after update

Fix: 1. Restart your iPhone: A simple restart can often resolve access issues after an update. 2. Check for further updates: Sometimes, a subsequ... ⇲
 
Security issue

Token issues

Fix: 1. Ensure correct input: Double-check that you are entering the token correctly, including any case sensitivity or special characters. 2. Re... ⇲
 
Notifications issue

Cannot activate notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > BBVA Empresas and ensure that 'Allow Notifications' is toggled on. Adjust a... ⇲
 
Customization issue

No option for digital appointments

Fix: 1. Check for updates: Ensure that you have the latest version of the app, as new features may be added in updates. 2. Explore the app: Navig... ⇲
 
Registration issue

Cannot register phone number

Fix: 1. Check for input errors: Ensure that you are entering your phone number correctly, including the country code if required. 2. Restart the... ⇲
 
Network issue

Service not available

Fix: 1. Check internet connection: Ensure that your device is connected to the internet, either through Wi-Fi or cellular data. Try switching net... ⇲
 
Compatibility issue

Limited functionality

Fix: 1. Explore app settings: Check if there are any settings that can be adjusted to unlock additional features or functionalities. 2. Update th... ⇲

Incompatibility with iOS 14.0.1

Fix: 1. Update iOS: Check if there is a newer version of iOS available. Go to Settings > General > Software Update and install any available upda... ⇲
 
Loading issue

Screen stuck on loading

Fix: 1. Force close the app: As mentioned earlier, double-click the Home button (or swipe up) and swipe up on the BBVA Empresas app to close it.... ⇲
 
Support issue

No support for reporting issues

Fix: 1. Use in-app feedback: If available, look for a feedback option within the app to report issues directly. 2. Document the issue: Keep a rec... ⇲
 
UI issue

Poor user experience

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout to better understand how to navigate it. 2. Ad... ⇲
 
Settings issue

No monthly or daily movement report

Fix: 1. Check app settings: Look for any settings related to reports or statements within the app that may need to be enabled. 2. Use alternative... ⇲
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 what users are saying
Good experience
96.0%

Bad experience
3.1%

Neutral
0.8%

~ from our NLP analysis of 1,313 combined software ratings.

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 Private Data BBVA Empresas México collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics