fix problems on Vet Tix [iphone]

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—— Run into issues on Vet Tix? Get help pending when official support gets back to you!

Vet Tix
Info:
company: Veteran Tickets Foundation
: https://www.vettix.org/support-topics
Chat with our AI-based Vet Tix Support
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Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store and check for updates to ensure you have the latest version. 2. Free up storage: Check your iPhone's... ⇲

missing tickets link crashes app

Fix: 1. Clear app cache: Go to your iPhone settings, find Vet Tix, and clear the cache if the option is available. 2. Restart the app: Close the... ⇲
 
UI issue

data display problems

Fix: 1. Refresh the app: Pull down on the screen to refresh the data displayed in the app. 2. Check your internet connection: Ensure you have a s... ⇲
 
Network issue

Vet Tix times out frequently

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi or cellular network. 2. Reduce background apps: Close other ap... ⇲
 
Login issue

constant login issues

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password through the app or website. 2. Check for app updat... ⇲

Vet Tix logs out during lottery

Fix: 1. Ensure stable internet: Make sure you have a strong and stable internet connection while participating in the lottery. 2. Avoid multitask... ⇲

unable to log in from any device

Fix: 1. Reset your password: Use the password reset option to ensure you are using the correct credentials. 2. Check for account issues: Ensure y... ⇲
 
Camera issue

photo requirement not flexible for no-camera venues

Fix: 1. Use a different device: If possible, use a device with a camera to take the required photo. 2. Contact support: Check if there are altern... ⇲
 
Security issue

third-party scams in app

Fix: 1. Report suspicious activity: Use the app's reporting feature to report any scams or suspicious listings. 2. Verify sellers: Always check s... ⇲
 
Notifications issue

no notifications for ticket requests

Fix: 1. Check app notification settings: Go to your iPhone settings, find Vet Tix, and ensure notifications are enabled. 2. Update the app: Ensur... ⇲
 
Account issue

banned without clear reason

Fix: 1. Review terms of service: Check the Vet Tix terms of service to ensure you are compliant with all rules. 2. Attempt to log in: If you can... ⇲
 
Compatibility issue

limited state availability

Fix: 1. Use a VPN: Consider using a VPN to change your location to a state where events are available. 2. Check for updates: Regularly check the... ⇲
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 what users are saying
Good experience
59.3%

Bad experience
29.6%

Neutral
11.1%

~ from our NLP analysis of 54 combined software ratings.

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 Private Data Vet Tix collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics