fix problems on SOCAR Malaysia [iphone]

—— Run into issues on SOCAR Malaysia? Get help pending when official support gets back to you!

SOCAR Malaysia

Info:

company: SOCAR MOBILITY MALAYSIA

: https://socar.my/

: socar.my

Chat with our AI-based SOCAR Malaysia Support

🛠️ Common SOCAR Malaysia Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cars are often dirty

Fix: Before picking up the car, inspect it thoroughly. If you find it dirty, take photos and report it through the app's feedback feature immedia... ⇲

No one-way return option

Fix: Check the app for any updates or announcements regarding one-way rentals. If this feature is not available, plan your trip accordingly and r... ⇲

Bugs issue

Car pick-up feature does not work

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for SOCAR Malaysia, and check for updates. If the issue p... ⇲

Payments issue

Unjustified fines for smoking

Fix: Familiarize yourself with the smoking policy of SOCAR Malaysia. If you receive a fine you believe is unjustified, gather evidence (like phot... ⇲

Difficulties in obtaining gas refunds

Fix: Keep all receipts from gas purchases and take photos of the fuel gauge before and after refueling. Submit these along with your refund reque... ⇲

Support issue

Slow and inefficient customer service

Fix: Try using the in-app chat feature for quicker responses, as it may be faster than email. Be clear and concise in your queries to expedite th... ⇲

Slow issue

SOCAR Malaysia is slow and unstable

Fix: Clear the app's cache by going to your iPhone's settings, selecting the SOCAR app, and choosing to clear cache if available. Also, ensure th... ⇲

Messages issue

SMS confirmation not working

Fix: Check your phone's settings to ensure that SMS notifications are enabled. If they are, try restarting your phone to refresh the network conn... ⇲

OTP verification issues

Fix: Ensure that your phone number is entered correctly in the app. If you are not receiving the OTP, try switching to a different network (Wi-Fi... ⇲

Registration issue

Registration process is lengthy and problematic

Fix: Make sure you have all necessary documents ready before starting the registration process, such as your driver's license and identification.... ⇲

Inability to sign up via social accounts

Fix: If the social sign-up feature is not working, try signing up using your email address instead. Ensure that you have a valid email and check... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

71.6%

Bad experience

28.4%

Neutral

0.0%

~ from our NLP analysis of 67 combined software ratings.

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Private Data SOCAR Malaysia collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Usage Data
- Diagnostics