fix problems on Profit [iphone]

—— Run into issues on Profit ? Get help pending when official support gets back to you!

Profit Mobile

Info:

company: Nelogica Sistemas de Software Ltda

: https://ajuda.nelogica.com.br/

: www.nelogica.com.br

Chat with our AI-based Profit Support

🛠️ Common Profit Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Profit frequently crashes

Fix: 1. Update the App: Go to the App Store, search for Profit Mobile, and check if there is an update available. If so, download and install it.... ⇲

Profit does not open on iPad Pro

Fix: 1. Check Compatibility: Ensure that your iPad Pro is running a compatible version of iOS for Profit Mobile. Go to Settings > General > About... ⇲

Freezing issue

Profit freezes when changing timeframes

Fix: 1. Update the App: Ensure you have the latest version of Profit Mobile, as updates often fix bugs that cause freezing. 2. Close Background A... ⇲

Notifications issue

Notifications do not turn off

Fix: 1. Adjust Notification Settings: Go to Settings > Notifications > Profit Mobile. Here, you can toggle off notifications or customize them ac... ⇲

Customization issue

Lacks color options for support/resistance lines

Fix: 1. Check for Updates: Ensure you are using the latest version of the app, as new features may be added in updates. 2. Use Alternative Indica... ⇲

Cannot reorder tabs

Fix: 1. Check for Tab Management Options: Look in the app settings for any options related to tab management or customization. Some apps allow yo... ⇲

Updates issue

Platform is unstable after updates

Fix: 1. Clear Cache: Go to Settings > General > iPhone Storage > Profit Mobile and select 'Offload App'. This can help clear any corrupted data t... ⇲

Network issue

Delay in market data

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persi... ⇲

Account issue

Cannot switch between accounts

Fix: 1. Log Out and Log In: If the app allows multiple accounts, try logging out of the current account and logging back in with the desired acco... ⇲

Compatibility issue

No desktop app for Mac

Fix: 1. Use Web Version: If available, check if Profit Mobile has a web version that can be accessed through a browser on your Mac. 2. Use an iOS... ⇲

Settings issue

Graph does not remember last used timeframe

Fix: 1. Check App Settings: Look for any settings related to saving preferences or defaults in the app. Adjust these settings to ensure the app r... ⇲

UI issue

Performance metrics are not visible

Fix: 1. Check App Settings: Go to the settings within the app to ensure that performance metrics are enabled. Sometimes, they can be toggled off... ⇲

Loading issue

Profit hangs on loading screen

Fix: 1. Clear Cache: Offload the app to clear any corrupted data that may be causing the loading issue. 2. Restart Your Device: Restarting your d... ⇲