fix problems on ZY Vega [iphone]

—— Run into issues on ZY Vega? Get help pending when official support gets back to you!

ZY Vega

Info:

company: 桂林智神信息技术有限公司

: https://www.zhiyun-tech.com

Chat with our AI-based ZY Vega Support

🛠️ Common ZY Vega Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Difficult to connect consistently

Fix: 1. Ensure that your iPhone's Bluetooth is turned on and that the ZY Vega light is in pairing mode. To do this, turn on the light and press t... ⇲

RGB section not working correctly

Fix: 1. Ensure that the RGB settings are properly configured in the app. Open the app, navigate to the RGB section, and check if the color wheel... ⇲

Network issue

Light disappears after failed Bluetooth connection

Fix: 1. After a failed connection, turn off the ZY Vega light and turn it back on to reset its Bluetooth state. 2. Ensure that the app is closed... ⇲

Drops Bluetooth connection when adjusting light

Fix: 1. Ensure that you are within a reasonable distance from the light when making adjustments. Bluetooth connections can drop if you move too f... ⇲

Settings issue

ZY Vega cannot set strobe functions

Fix: 1. Ensure that you are using the latest version of the ZY Vega app. Check for updates in the App Store. 2. Restart the app and try accessing... ⇲

Compatibility issue

ZY Vega not working on iPhone 12 Pro

Fix: 1. Ensure that your iPhone 12 Pro is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2.... ⇲

Does not connect to G60 lights

Fix: 1. Ensure that the G60 lights are powered on and in pairing mode. Refer to the G60 user manual for instructions on how to enable pairing mod... ⇲

RGB/HSI part of app does not work with Molus X60

Fix: 1. Verify that the Molus X60 is compatible with the ZY Vega app by checking the specifications or user manual. 2. Ensure that both the app a... ⇲

Updates issue

Bricked light after firmware update

Fix: 1. Try performing a hard reset on the light. This usually involves turning it off and on multiple times or holding down the power button for... ⇲

Bugs issue

ZY Vega is buggy and unreliable

Fix: 1. Uninstall the app and reinstall it from the App Store to ensure you have the latest version and to clear any corrupted data. 2. Restart y... ⇲