fix problems on TurboScan [iphone]

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—— Run into issues on TurboScan? Get help pending when official support gets back to you!

TurboScan™: document scanner
Info:
company: Piksoft Inc.
: http://www.turboscanapp.com
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Messages issue

Email function fails to send documents

Fix: Ensure that your email account is properly configured on your iPhone. Go to Settings > Mail > Accounts and check that your email account is... ⇲

Inconsistent email delivery

Fix: Test sending emails to different email addresses to see if the issue is specific to one account. This can help identify if the problem lies... ⇲
 
Customization issue

No sub-folder feature

Fix: As a workaround, create a naming convention for your scans that includes categories or dates. This way, you can easily search for and organi... ⇲

No option to change email subject

Fix: After sending the email, check your sent items to see if you can edit the subject line there. Some email apps allow you to modify sent email... ⇲

Lack of direct PDF attachment option

Fix: Export the scanned document as a PDF to your Files app first, then attach it from there to your email. Open TurboScan, select the scan, and... ⇲
 
Ads issue

Pop-up messages are political

Fix: Check if there is an option in the app settings to disable notifications or pop-ups. This may help reduce unwanted messages. OR If the po... ⇲
 
Freezing issue

TurboScan freezes when switching apps

Fix: Make sure your iPhone has enough available storage. Go to Settings > General > iPhone Storage to check. If storage is low, delete unnecessar... ⇲
 
Compatibility issue

Requiring repurchase on different devices

Fix: Check if you are logged into the same Apple ID on both devices. Go to Settings > [your name] to verify. If not, log in with the same Apple I... ⇲
 
Updates issue

Trial features lack quality

Fix: If you are using a trial version, consider upgrading to the full version for better quality features. Check the app for any promotional offe... ⇲

Limited trial scans

Fix: Plan your scans carefully during the trial period to maximize the number of scans you can perform. Prioritize the most important documents t... ⇲
 
UI issue

Outdated interface

Fix: Explore the app settings to see if there are any themes or display options that can modernize the look of the app. Sometimes, changing setti... ⇲
 
Bugs issue

Requires phone restart to send emails

Fix: Try clearing the app's cache by deleting and reinstalling TurboScan. This can sometimes resolve issues that require a restart to function pr... ⇲
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 what users are saying
Good experience
98.5%

Neutral
0.8%

Bad experience
0.7%

~ from our NLP analysis of 88,285 combined software ratings.

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 Private Data TurboScan collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

  Cost of Subscriptions
  1. TurboScan Premium: $12.99 This item enables unlimited scanning and some Premium features in TurboScan.
  2. Tip developer, level 1: $1.99 Tip developer with small amount, level 1
  3. Tip developer, level 2: $4.99 Tip developer with small amount, level 2
  4. Tip developer, level 3: $9.99 Tip developer with small amount, level 3