fix problems on WS View [iphone]

—— Run into issues on WS View? Get help pending when official support gets back to you!

WS View

Info:

company: 玮彭

: http://www.foshk.com/

Chat with our AI-based WS View Support

🛠️ Common WS View Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Only one weather service displayed on landing screen

Fix: Check the app settings to see if there is an option to select or add additional weather services. Navigate to the settings menu, look for 'W... ⇲

Sensor names shuffle randomly

Fix: Try resetting the app settings to default. Go to the settings menu, find the option to reset or restore defaults, and confirm. This may help... ⇲

Crashes issue

WS View crashes during device configuration

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates.... ⇲

WS View closes immediately upon opening

Fix: Force close the app and restart your iPhone. This can help resolve any temporary issues causing the app to crash. OR If the problem persi... ⇲

Settings issue

Default view requires Weather Underground configuration

Fix: If you prefer not to use Weather Underground, check if there are alternative default views in the app settings. Look for a 'Default View' op... ⇲

UI issue

UI is buggy and unresponsive

Fix: Try clearing the app cache if the option is available in the settings. This can help improve performance and responsiveness. OR If the UI... ⇲

Text color hard to read

Fix: Check the app settings for any options to change the theme or text color. Look for 'Appearance' or 'Theme' settings to adjust the contrast.... ⇲

No historical data graphs in app

Fix: Check the app settings to see if there is an option to enable historical data graphs. Look for a 'Data' or 'Graphs' section in the settings.... ⇲

Updates issue

Device list is blank after update

Fix: Check if the app requires you to re-add devices after an update. Go to the device management section and see if there is an option to refres... ⇲

WS View unusable after update

Fix: Try clearing the app's cache or data if the option is available. This can help resolve issues caused by the update. OR If the app remains... ⇲

Device not shown on map after update

Fix: Check the app settings to ensure location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure the a... ⇲

Slow issue

Slow WiFi gateway detection

Fix: Ensure that your WiFi network is functioning properly. Restart your router and check the connection speed to improve detection times. OR... ⇲

Loading issue

Cannot input WiFi info due to loading icon

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲

Network issue

WS View requires home WiFi to function

Fix: If you need to use the app outside of your home WiFi, consider setting up a mobile hotspot on your iPhone to connect the app to the internet... ⇲