fix problems on ITPro.TV [iphone]

—— Run into issues on ITPro.TV? Get help pending when official support gets back to you!

ITPro.TV

Info:

company: EDUTAINMENTLIVE, LLC

: https://www.itpro.tv/contact-us/

: www.itpro.tv

Chat with our AI-based ITPro.TV Support

🛠️ Common ITPro.TV Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ITPro.TV frequently logs out

Fix: Check your internet connection to ensure it is stable. If you are on a weak Wi-Fi or cellular connection, the app may log you out. Try switc... ⇲

No bookmark feature

Fix: Use the 'Watch Later' feature if available. This allows you to save videos for later viewing, acting as a workaround for bookmarking. OR... ⇲

Downloads issue

No bulk download option

Fix: Download videos individually as needed. While this is not ideal, it ensures you have access to the content you want offline. OR Check if... ⇲

Individual video downloads only

Fix: Create a list of videos you want to download and do so one by one as needed. OR Check if the app allows you to download entire playlists... ⇲

Syncing issue

Playback history not tracked

Fix: Manually keep track of videos you have watched by noting them down in a notes app or using a spreadsheet. OR Check if the app has a 'Rece... ⇲

Played state not synced with web

Fix: Manually track your progress in a notes app until syncing is improved. OR Check if there are any settings in the app that allow for synci... ⇲

Video issue

No autoplay for next video

Fix: Manually select the next video to play after finishing the current one. This is a temporary workaround until the feature is added. OR Cre... ⇲

Playback speed controls missing

Fix: Check for any updates to the app that may add this feature. Go to the App Store and see if an update is available. OR Use external video... ⇲

Inconsistent video playback errors

Fix: Restart the app and try playing the video again. This can often resolve temporary playback issues. OR Ensure your app is updated to the l... ⇲

UI issue

Poor sorting and navigation

Fix: Use the search function to find specific content quickly. This can help bypass navigation issues. OR Familiarize yourself with the app's... ⇲

Casting issues with no devices available

Fix: Ensure that your iPhone and the casting device (like Apple TV) are on the same Wi-Fi network. This is crucial for casting to work. OR Res... ⇲

Audio issue

Audio track issues on AppleTV

Fix: Check the audio settings on your Apple TV. Go to Settings > Video and Audio > Audio Output and ensure the correct output is selected. OR... ⇲

Background playback not supported

Fix: Use the app in the foreground while multitasking. You can switch to other apps but keep ITPro.TV open to continue playback. OR Consider u... ⇲

Freezing issue

ITPro.TV freezes during playback

Fix: Close other apps running in the background to free up resources. Double-tap the home button and swipe up on apps to close them. OR Ensure... ⇲

Features issue

Transcripts unavailable in app

Fix: Check the website version of ITPro.TV for transcripts. They may be available there even if not in the app. OR Take notes while watching v... ⇲

Settings issue

ITPro.TV does not remember playback speed

Fix: Adjust the playback speed each time you start a video until a permanent solution is implemented. OR Keep a note of your preferred playbac... ⇲

Content not accessible after login

Fix: Log out and log back into the app. This can refresh your session and may resolve access issues. OR Clear the app's cache as mentioned ear... ⇲

Customization issue

No dark mode

Fix: Use your device's accessibility settings to enable a dark theme for the entire device, which may help reduce eye strain while using the app.... ⇲

Crashes issue