—— Run into issues on Lollapalooza USA? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Review the permissions requested by the app. Go to your iPhone's Settings > Privacy & Security > Location Services. Here, you can adjust the... ⇲
Fix: Try using the filter options available in the schedule view. Look for any filter or sorting options that allow you to view specific genres o... ⇲
Fix: Familiarize yourself with the map features by exploring the app's help section or tutorial if available. This can provide insights into how... ⇲
Fix: Explore the app's settings to see if there are options to customize the layout or revert to a previous version if available. OR Provide f... ⇲
Fix: Check for app updates regularly in the App Store. Ensure that you have the latest version of the app installed, as updates may include impor... ⇲
Fix: Refresh the app by pulling down on the schedule or lineup screen. This can sometimes force the app to update its content and display the lat... ⇲
Fix: Manually check the website for the latest schedule and compare it with the app. If discrepancies exist, note them down and plan accordingly.... ⇲
Fix: Ensure that you are logged into your account within the app. Sometimes, schedules are saved to your account and will not appear unless you a... ⇲
Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then, reopen the app to see if it loads... ⇲
Fix: Check your internet connection to ensure you have a stable connection. If you are in a low service area, try switching to Wi-Fi if available... ⇲
Fix: Clear the app's cache by uninstalling and reinstalling it. This can help resolve any corruption issues that may have occurred. OR Check f... ⇲
Fix: If you are uncomfortable with location services, try using the app in a location where you can manually input your location or use the map f... ⇲
Fix: Download any available offline maps or schedules before heading to the event. This can help you access important information without relying... ⇲
Fix: Check if there is a feature in the app that allows you to create reminders or alerts for specific events. This can serve as a workaround for... ⇲
Fix: Check if there are any updates or new features added to the app that may enhance scheduling capabilities. Keep the app updated to access new... ⇲
Fix: Look for an option in the app settings to disable ads or switch to a premium version if available. This can enhance your experience by reduc... ⇲
Fix: Ensure that you are following the wristband activation instructions carefully. Double-check that you are entering the correct information as... ⇲
Fix: Prepare all necessary information in advance to streamline the registration process. This includes personal details, payment information, an... ⇲
Fix: Download any available offline content before heading to the event. This may include maps or schedules that can be accessed without an inter... ⇲