fix problems on Asiana Airlines [iphone]

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—— Run into issues on Asiana Airlines? Get help pending when official support gets back to you!

Asiana Airlines
Info:
company: Asiana Airlines
: http://flyasiana.com
: flyasiana.com
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UI issue

Unable to view boarding pass

Fix: If you cannot view your boarding pass in the app, first ensure that you are logged into your account. If you are logged in and still cannot... ⇲

Broken buttons and content areas

Fix: If you notice broken buttons or content areas, try refreshing the app by closing it completely and reopening it. If the issue persists, chec... ⇲

Seat selection issues

Fix: If you are having trouble selecting a seat, ensure that you are logged into your account and that your booking is confirmed. If the seat sel... ⇲

Inability to view or select certain flight options

Fix: If you cannot view or select certain flight options, ensure that you have entered your search criteria correctly, including dates and destin... ⇲

Asiana Airlines design lacks essential features

Fix: If you find the app design lacking essential features, consider using the Asiana Airlines website for a more comprehensive experience. The w... ⇲
 
Payments issue

Payment errors during reservations

Fix: If you encounter payment errors, first check your internet connection to ensure it is stable. Then, verify that your payment information is... ⇲
 
Crashes issue

Asiana Airlines crashes when searching for flights

Fix: If the app crashes while searching for flights, try restarting your iPhone. This can help clear any temporary glitches. After restarting, op... ⇲

Frequent app crashes

Fix: If the app frequently crashes, ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update to check... ⇲
 
Account issue

Inability to manage reservations through the app

Fix: If you cannot manage your reservations, ensure you are logged into your account. If you are logged in and still cannot access your reservati... ⇲

Difficulties in changing or editing bookings

Fix: If you are having trouble changing or editing your bookings, ensure you are logged into your account. If you are logged in and still cannot... ⇲
 
Slow issue

Slow and unreliable user experience

Fix: If the app is slow or unreliable, check your internet connection. A weak connection can cause performance issues. Try switching from Wi-Fi t... ⇲
 
Bugs issue

Random error messages

Fix: If you encounter random error messages, try restarting the app. If the error persists, clear the app's cache by going to your iPhone setting... ⇲

Inconsistent coupon application

Fix: If coupons are not applying consistently, double-check the terms and conditions of the coupon to ensure it is valid for your booking. Make s... ⇲
 
Registration issue

Complicated registration process

Fix: If you find the registration process complicated, ensure you have all necessary information ready, such as your email address, phone number,... ⇲
 
Permissions issue

Asiana Airlines requires excessive permissions

Fix: If you are uncomfortable with the permissions the app requests, you can adjust them in your iPhone settings. Go to Settings > Privacy, and r... ⇲
 
Storage issue

Asiana Airlines does not store previous flights

Fix: If the app does not store your previous flights, ensure you are logged into your account, as flight history is typically linked to your acco... ⇲
 
Support issue

Poor customer service

Fix: If you are experiencing poor customer service through the app, consider using alternative methods to reach customer support, such as calling... ⇲
 
Network issue

Unstable connection

Fix: If you are experiencing an unstable connection, check your internet connection. Switch between Wi-Fi and mobile data to see if one is more s... ⇲
 
Compatibility issue

Limited functionality compared to competitors

Fix: If you find the app's functionality limited, consider using the Asiana Airlines website for more comprehensive features, such as managing bo... ⇲
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 what users are saying
Good experience
87.4%

Bad experience
8.5%

Neutral
4.1%

~ from our NLP analysis of 4,751 combined software ratings.

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 Private Data Asiana Airlines collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Search History
    • Browsing History
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Diagnostics