—— Run into issues on Touch Lebanon? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and check for updates. If an update... ⇲
Fix: Check your internet connection. Make sure you are connected to a stable Wi-Fi network. If you are using cellular data, ensure that you have... ⇲
Fix: Force close the app and restart it. Double-tap the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view ope... ⇲
Fix: Clear the app's cache. Go to Settings > General > iPhone Storage, find Touch Lebanon, and select 'Offload App'. This will free up storage wh... ⇲
Fix: Double-check the phone number you are entering. Ensure that you are including the correct country code and that there are no extra spaces or... ⇲
Fix: Restart your Apple Watch. Press and hold the side button until you see the Power Off slider, then drag the slider to turn off. After the wat... ⇲
Fix: Verify your eligibility for the student plan. Check if you meet the requirements and have the necessary documentation ready. Sometimes, the... ⇲
Fix: Log out of the app and log back in. This can refresh your session and may resolve temporary errors. Look for the log out option in the app s... ⇲
Fix: Check for app updates. Go to the App Store, tap on your profile icon, and scroll down to see if Touch Lebanon has an update available. Updat... ⇲
Fix: Regularly check for updates to the app. Developers often release updates to fix bugs. Go to the App Store, tap on your profile icon, and upd... ⇲
Fix: Explore the app settings for any customization options. Some apps allow users to change themes or layouts, which may improve your experience... ⇲
Fix: Switch to a different Wi-Fi network if possible. Sometimes, the current network may be slow or congested. Try connecting to a different Wi-F... ⇲
Fix: Check the app permissions. Go to Settings > Privacy > Photos and ensure that Touch Lebanon has permission to access your photos if you are t... ⇲
Fix: Review your subscription details in the app settings. Ensure that your payment method is up to date and that there are no outstanding issues... ⇲
Fix: Ensure you have a stable internet connection. A weak connection can interrupt the upload process. Switch to a stronger Wi-Fi network if nece... ⇲