fix problems on StreamKit [iphone]

—— Run into issues on StreamKit? Get help pending when official support gets back to you!

StreamKit - Edit Clips & Stats

Info:

company: Jake Shelley

: https://www.getstreamkit.com

Chat with our AI-based StreamKit Support

🛠️ Common StreamKit Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

StreamKit freezes during upload

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. If the connection is weak, try moving closer to th... ⇲

audio out of sync

Fix: 1. Check the original video: Play the original video file to ensure the audio is in sync before uploading. 2. Re-upload the video: Sometimes... ⇲

Video issue

video freezes or no video

Fix: 1. Check device storage: Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage to check. If storage is low,... ⇲

Loading issue

clips fail to load

Fix: 1. Check your internet connection: Ensure you have a stable connection. If not, switch to a different network. 2. Restart the app: Close and... ⇲

Bugs issue

URL paste error

Fix: 1. Check the URL format: Ensure the URL you are trying to paste is correct and complete. 2. Use a different browser: If you copied the URL f... ⇲

Crashes issue

crashes when accessing clips

Fix: 1. Update the app: Ensure you are using the latest version of StreamKit, as updates often fix stability issues. 2. Restart your iPhone: A re... ⇲

Audio issue

no audio in saved clips

Fix: 1. Check original audio: Ensure the original video had audio before editing. 2. Re-edit the clip: Open the clip in StreamKit and check the a... ⇲

dead air added to clips

Fix: 1. Trim clips carefully: When editing, ensure you trim the clips accurately to remove any unwanted silence. 2. Check audio settings: Make su... ⇲

Customization issue

limited editing features

Fix: 1. Explore all features: Make sure you are familiar with all the editing tools available in StreamKit. Check the help section or tutorials w... ⇲

Compatibility issue

no iPad support

Fix: 1. Use iPhone in compatibility mode: If you have an iPad, you can download the iPhone version of StreamKit and run it in compatibility mode.... ⇲

Syncing issue

inconsistent saving performance

Fix: 1. Check device storage: Ensure you have enough storage space on your iPhone. Go to Settings > General > iPhone Storage. 2. Restart the app:... ⇲

Payments issue

no cheaper subscription options

Fix: 1. Explore free trials: Check if StreamKit offers a free trial period for new users, allowing you to test the app before committing to a sub... ⇲