fix problems on Aventon [iphone]

—— Run into issues on Aventon? Get help pending when official support gets back to you!

Aventon: MyRide

Info:

company: Avant Enterprises, Inc

: https://www.aventon.com/pages/support

: www.aventon.com

Chat with our AI-based Aventon Support

🛠️ Common Aventon Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Aventon crashes during ride tracking

Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. If an update is available, download... ⇲

Inconsistent ride syncing

Fix: 1. Ensure that your internet connection is stable. Switch between Wi-Fi and cellular data to see if syncing improves. 2. Check if the app ha... ⇲

Network issue

Disconnection issues during rides

Fix: 1. Ensure that Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on. 2. Check if the Aventon bike is properly pa... ⇲

Unreliable Bluetooth pairing

Fix: 1. Ensure that your bike is in pairing mode and close to your iPhone. 2. Forget the device in your iPhone's Bluetooth settings and re-pair i... ⇲

Freezing issue

Aventon locks up while recording trips

Fix: 1. Close any unnecessary apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer... ⇲

Bugs issue

Inaccurate distance tracking

Fix: 1. Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services, find Aventon: MyRide, and set it to... ⇲

Inaccurate calorie calculations

Fix: 1. Ensure that your personal data (weight, age, etc.) is correctly entered in the app settings, as this affects calorie calculations. 2. Use... ⇲

Missing ride maps in records

Fix: 1. Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and ensure it's set to 'While Using t... ⇲

Aventon feels unfinished or in beta

Fix: 1. Familiarize yourself with the app's features and provide constructive feedback within the app to help improve it. 2. Keep the app updated... ⇲

UI issue

Poor UI for displaying ride data

Fix: 1. Explore the app settings to see if there are options to customize the display of ride data. Look for themes or layout options. 2. Provide... ⇲

Compatibility issue

Lack of integration with other fitness apps

Fix: 1. Check if the app has any export options to share data with other fitness apps. Look in the settings or account section for any integratio... ⇲

Settings issue

No option to pause ride tracking

Fix: 1. Use the stop tracking feature instead of pausing, and manually note the time to calculate your ride duration later. 2. Consider using a s... ⇲

Backup issue

Inability to export ride data

Fix: 1. Check the app settings for any export options. Look for options to share or save ride data. 2. Take screenshots of your ride data as a te... ⇲

Login issues with separate accounts

Fix: 1. Ensure you are entering the correct username and password. Use the 'Forgot Password' feature if necessary to reset your password. 2. Chec... ⇲

Screen issue

Dim screen visibility in sunlight

Fix: 1. Increase the screen brightness on your iPhone by going to Settings > Display & Brightness and adjusting the brightness slider. 2. Enable... ⇲

Features issue

Limited features compared to other bike apps

Fix: 1. Familiarize yourself with the existing features of the app to maximize its use. 2. Explore third-party apps that offer additional feature... ⇲

Customization issue

Lack of customization options for display

Fix: 1. Explore the app settings for any available customization options, such as changing themes or layouts. 2. Provide feedback within the app... ⇲

Updates issue

Inconsistent leaderboard updates

Fix: 1. Ensure that your internet connection is stable during rides to allow for timely updates. 2. Check if there are any settings in the app re... ⇲

Security issue