fix problems on Mconnect Player [iphone]

—— Run into issues on Mconnect Player? Get help pending when official support gets back to you!

mconnect Player

Info:

company: ConversDigital Co., Ltd.

: http://www.conversdigital.com

: www.conversdigital.com

Chat with our AI-based mconnect Player Support

🛠️ Common mconnect Player Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

mconnect Player freezes often

Fix: 1. Restart the app: Close the mconnect Player app completely by double-tapping the home button (or swiping up from the bottom on newer iPhon... ⇲

Music pauses at the end of tracks

Fix: 1. Check playback settings: Open mconnect Player, go to Settings, and ensure that the 'Crossfade' or 'Gapless Playback' options are enabled... ⇲

Compatibility issue

Inconsistent device recognition

Fix: 1. Ensure Wi-Fi connection: Make sure your iPhone and the device you are trying to connect to are on the same Wi-Fi network. This is crucial... ⇲

Does not support MQA streaming

Fix: 1. Use alternative apps: If MQA streaming is essential for you, consider using other music apps that support MQA playback. 2. Check for upda... ⇲

UI issue

Clunky user interface

Fix: 1. Familiarize with the layout: Spend some time exploring the app's features and layout. Sometimes, understanding the navigation can make it... ⇲

Difficult navigation between tabs

Fix: 1. Familiarize with the layout: Spend some time exploring the app to understand the layout better. Knowing where everything is can make navi... ⇲

Audio issue

Limited streaming quality for Qobuz

Fix: 1. Check subscription settings: Ensure that your Qobuz subscription supports high-quality streaming. If not, consider upgrading your plan. 2... ⇲

No continuous play without adding to queue

Fix: 1. Create a playlist: Instead of adding songs individually, create a playlist with all the songs you want to listen to. This allows for cont... ⇲

Volume control issues

Fix: 1. Check device volume settings: Ensure that the volume on your iPhone is turned up and not muted. Also, check the volume settings within th... ⇲

Requires manual song selection for playback

Fix: 1. Create playlists: Organize your music into playlists so you can select a group of songs to play without having to choose each one manuall... ⇲

Battery issue

Background battery drain

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for mconnect Player to prevent it from us... ⇲

Network issue

Frequent song droppage

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. If using Wi-Fi, try moving closer to the router or switchin... ⇲

Crashes issue

mconnect Player crashes when pausing music

Fix: 1. Update the app: Ensure you are using the latest version of mconnect Player, as updates often fix bugs that cause crashes. 2. Restart your... ⇲

Slow issue

Slow to recognize devices

Fix: 1. Ensure all devices are on the same network: Make sure your iPhone and the device you want to connect to are on the same Wi-Fi network. 2.... ⇲

Updates issue

Updates introduce new bugs

Fix: 1. Roll back to a previous version: If possible, uninstall the current version and reinstall an older version of the app that was stable for... ⇲

Loading issue

Playlist loading is cumbersome

Fix: 1. Limit playlist size: If you have very large playlists, consider breaking them into smaller ones to improve loading times. 2. Clear app ca... ⇲

Features issue