fix problems on Jüsto [iphone]

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—— Run into issues on Jüsto? Get help pending when official support gets back to you!

Jüsto
Info:
company: Jüsto
: http://justo.mx
: justo.mx
Chat with our AI-based Jüsto Support
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Payments issue

Cashback issues

Fix: Ensure that you are following all the terms and conditions for cashback offers. Check the app for any specific requirements or time frames f... ⇲

No Apple Pay integration

Fix: Check if there are any updates available for the app that may include Apple Pay integration. Go to the App Store and look for updates. OR... ⇲

Refunds not processed

Fix: Check the app for any refund status updates. Sometimes, refunds can take a few days to process. Keep an eye on your account for changes. O... ⇲

Coupons not applied

Fix: Before finalizing your order, double-check that the coupon code is entered correctly and that it meets all the requirements (e.g., minimum p... ⇲

Credit removed from wallet

Fix: Check your transaction history within the app to see if there are any explanations for the removal of credits. Sometimes, credits can expire... ⇲
 
Bugs issue

Orders get cancelled without reason

Fix: Check your account settings to ensure that your payment method is valid and that your delivery address is correct. Sometimes, cancellations... ⇲

Poor quality of fresh products

Fix: When ordering fresh products, look for user reviews or ratings within the app to select higher-rated items. This can help you avoid low-qual... ⇲

Delayed deliveries

Fix: Check the app for any updates regarding your order status. Sometimes, delays are communicated through the app. If you see a delay, you can a... ⇲

Inability to track orders

Fix: Ensure that you have the latest version of the app installed, as tracking features may be included in updates. Go to the App Store, search f... ⇲

Inconsistent delivery times

Fix: When placing an order, try to select a delivery window that is less busy, such as mid-morning or early afternoon, to improve the chances of... ⇲
 
Updates issue

Jüsto does not update properly

Fix: Try deleting the app and reinstalling it from the App Store. This can often resolve issues with updates not applying correctly. OR Ensure... ⇲
 
Support issue

Poor customer service response

Fix: Use the in-app support feature to submit your inquiries or issues. Be clear and concise in your message to improve response times. OR If... ⇲
 
Freezing issue

Jüsto freezes

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲
 
UI issue

Postal code input issues

Fix: Ensure that you are entering the postal code in the correct format. Check for any specific requirements in the app regarding postal code ent... ⇲
 
Notifications issue

Limited product availability notifications

Fix: Check the app settings to see if there are options to customize notifications for product availability. If available, enable notifications f... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.0%

Bad experience
6.4%

Neutral
1.6%

~ from our NLP analysis of 561 combined software ratings.

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 Private Data Jüsto collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics