fix problems on Kith [iphone]

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—— Run into issues on Kith? Get help pending when official support gets back to you!

Kith
Info:
company: Kith
: https://kith.com/pages/customer-service
: kith.com
Chat with our AI-based Kith Support
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Loading issue

Saved addresses and payment methods do not load

Fix: 1. Check your account settings: Open the Kith app, go to your account settings, and ensure that your saved addresses and payment methods are... ⇲

Inconsistent load times

Fix: 1. Check your internet speed: Use a speed test app to check your connection. If it's slow, try resetting your router or switching to a diffe... ⇲

Page load issues

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. You can test this by trying to load other app... ⇲
 
Payments issue

Apple Pay never works

Fix: 1. Check Apple Pay settings: Go to Settings > Wallet & Apple Pay on your iPhone and ensure that your cards are set up correctly and that App... ⇲
 
Security issue

Captcha takes multiple tries

Fix: 1. Ensure a stable internet connection: A weak connection can cause captchas to fail. Switch to a stronger Wi-Fi network or ensure your cell... ⇲
 
Syncing issue

Delayed inventory updating

Fix: 1. Refresh the app: Pull down on the screen to refresh the inventory list. This can help load the most current inventory status. 2. Check fo... ⇲
 
UI issue

Filters reset unexpectedly

Fix: 1. Apply filters again: After applying filters, make sure to save your preferences if the app allows it. This can help maintain your filter... ⇲

Auto-scrolls back to the top

Fix: 1. Check for app updates: Ensure you have the latest version of the Kith app, as updates may fix scrolling issues. 2. Restart the app: Close... ⇲

Scrolling is not smooth

Fix: 1. Close background apps: Double-tap the home button and swipe up on apps you are not using to free up resources for Kith. 2. Restart your i... ⇲
 
Settings issue

Constantly asks for preferences

Fix: 1. Save your preferences: Make sure to save any preferences you set in the app. Look for a 'Save' or 'Apply' button after setting your prefe... ⇲
 
Login issue

Does not stay logged in

Fix: 1. Check your account settings: Ensure that you have selected the option to stay logged in when you log in to the app. 2. Clear the app cach... ⇲
 
Bugs issue

Bugs with loyalty program

Fix: 1. Check your account status: Ensure that you are correctly enrolled in the loyalty program and that your account is in good standing. 2. Lo... ⇲
 
Support issue

Poor customer service

Fix: 1. Use in-app support: Check if the Kith app has a support or help section where you can find FAQs or submit inquiries directly. 2. Look for... ⇲

Horrible return policy

Fix: 1. Review the return policy: Familiarize yourself with the return policy outlined in the app or on the website to understand your options. 2... ⇲
 
Privacy issue

Lack of transparency in raffles

Fix: 1. Follow official channels: Keep an eye on Kith's official social media accounts or website for updates and announcements regarding raffles... ⇲
 
Ads issue

False advertising of product availability

Fix: 1. Verify product availability: Before making a purchase, check the product page for the most current availability status. 2. Report discrep... ⇲
 
Account issue

No option to combine accounts for tier status

Fix: 1. Check account settings: Review your account settings to see if there are any options for merging or linking accounts. 2. Keep track of yo... ⇲
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 what users are saying
Good experience
97.5%

Bad experience
2.0%

Neutral
0.5%

~ from our NLP analysis of 11,455 combined software ratings.

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 Private Data Kith collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Diagnostics