fix problems on BoDo [iphone]

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—— Run into issues on BoDo? Get help pending when official support gets back to you!

BoDo: Fast Local Food Delivery
Info:
company: BoDo.delivery OÜ
: https://bodo.delivery/
: bodo.delivery
Chat with our AI-based BoDo Support
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N/A issue

incomplete product availability

Fix: 1. Check Menu Updates: Regularly check the restaurant's menu in the app for any updates or changes in availability. 2. Contact the Restauran... ⇲

lack of communication with couriers

Fix: 1. Use In-App Messaging: If available, use the in-app messaging feature to communicate directly with your courier regarding your order statu... ⇲

inaccurate order tracking

Fix: 1. Refresh the App: Sometimes, simply refreshing the app can update the tracking information. Close and reopen the app to see if the trackin... ⇲

frequent stock shortages

Fix: 1. Order Early: If you know you want a specific item, try to order it earlier in the day to increase the chances of availability. 2. Sign Up... ⇲
 
Payments issue

unable to apply promo codes

Fix: 1. Check Promo Code Validity: Ensure the promo code is still valid and applicable to your order. Some codes may have expiration dates or spe... ⇲

money taken without delivery

Fix: 1. Check Payment Method: Ensure that your payment method is correctly set up and that there are no issues with your bank or card provider. 2... ⇲
 
Support issue

poor customer service

Fix: 1. Use In-App Support: Navigate to the help or support section within the app to find FAQs or chat options that may provide immediate assist... ⇲

unresponsive support

Fix: 1. Use Multiple Contact Methods: If the in-app support is unresponsive, try reaching out via email or social media for assistance. 2. Be Per... ⇲
 
Freezing issue

BoDo freezes

Fix: 1. Force Close the App: Double-click the home button (or swipe up from the bottom on newer models) to see all open apps. Swipe up on BoDo to... ⇲
 
Slow issue

slow app performance

Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage > BoDo and select 'Offload App' to clear the cache, then reinstall the app for... ⇲
 
Ads issue

misleading advertisements

Fix: 1. Verify Offers: Before placing an order, double-check the terms and conditions of any advertised offers to ensure they apply to your order... ⇲
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 what users are saying
Good experience
66.5%

Bad experience
29.9%

Neutral
3.6%

~ from our NLP analysis of 194 combined software ratings.

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 Private Data BoDo collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Search History
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Search History
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics