fix problems on Infomaniak KDrive [iphone]

—— Run into issues on Infomaniak KDrive? Get help pending when official support gets back to you!

Infomaniak kDrive

Info:

company: Infomaniak Network SA

: https://support.infomaniak.com

: infomaniak.com

Chat with our AI-based Infomaniak kDrive Support

🛠️ Common Infomaniak kDrive Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Upload process freezes constantly

Fix: 1. Check your internet connection: Ensure you have a stable and strong Wi-Fi or cellular connection. You can do this by trying to load a web... ⇲

Infomaniak kDrive crashes when deleting photos

Fix: 1. Update the app: Ensure you have the latest version of Infomaniak kDrive. Go to the App Store, search for the app, and tap 'Update' if ava... ⇲

Crashes issue

Infomaniak kDrive exits instantly on startup

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) to see all open apps. Swipe up on Infomania... ⇲

Account issue

Requires phone number to create an account

Fix: 1. Use a temporary phone number: If you are uncomfortable providing your personal phone number, consider using a temporary phone number serv... ⇲

UI issue

Virtual cloud folder on desktop is cumbersome

Fix: 1. Organize your files: Create a structured folder system within the virtual cloud folder to make navigation easier. Group similar files tog... ⇲

Storage issue