fix problems on Redeem TV [iphone]

—— Run into issues on Redeem TV? Get help pending when official support gets back to you!

Redeem TV

Info:

company: Christian History Institute

: https://watch.redeemtv.com/contact

: watch.redeemtv.com

Chat with our AI-based Redeem TV Support

🛠️ Common Redeem TV Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Redeem TV freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button and swiping up on the Redeem TV app. 2. Restart your iPhone to clear any tempo... ⇲

Video only fills half the screen in portrait mode

Fix: 1. Check if there is a 'full screen' option in the video player controls. Tap on the video to see if an icon appears that allows you to expa... ⇲

Glitches issue

Glitches when using LG TV app

Fix: 1. Ensure that both your LG TV and the Redeem TV app are updated to the latest versions. Check for updates in the LG Content Store for the a... ⇲

Support issue

404 error on app support page

Fix: 1. Try accessing the support page from a different browser or device to see if the issue is specific to your current setup. 2. Clear your br... ⇲

Customization issue

No customization options for streaming resolution

Fix: 1. Check the app settings by navigating to the settings menu within the app. Look for any options related to video quality or streaming sett... ⇲

Payments issue

Limited access to certain content without donation

Fix: 1. Explore the app for any free content or trial options that may allow you to access more material without a donation. 2. Consider creating... ⇲

Network issue

Buffering issues during playback

Fix: 1. Check your internet speed and stability. If you are on Wi-Fi, try moving closer to the router or switching to a wired connection if possi... ⇲

Performance issue

Inconsistent app performance

Fix: 1. Ensure that your iPhone has enough storage space by going to Settings > General > iPhone Storage. Delete any unnecessary apps or files. 2... ⇲

Content issue

Lack of accessibility to specific series

Fix: 1. Use the search function within the app to look for specific series. Sometimes content may be categorized differently. 2. Check if the ser... ⇲

Privacy issue

Cookies required for sign up may deter users

Fix: 1. If you are concerned about cookies, check your browser settings to see if you can manage cookie preferences before signing up. 2. Conside... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.2%

Bad experience

1.9%

Neutral

0.9%

~ from our NLP analysis of 636 combined software ratings.

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Private Data Redeem TV collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Search History
- Usage Data
- Diagnostics