fix problems on PURPLE [iphone]

—— Run into issues on PURPLE? Get help pending when official support gets back to you!

PURPLE: Play, Chat, and Stream

Info:

company: NCSOFT

: https://purple.plaync.com

: purple.plaync.com

Chat with our AI-based PURPLE Support

🛠️ Common PURPLE Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Bots spam messages

Fix: To reduce spam messages from bots, you can adjust your privacy settings within the app. Go to the settings menu, look for 'Privacy' or 'Mess... ⇲

PURPLE freezes during gameplay

Fix: If the app freezes during gameplay, first try closing the app completely and restarting it. To do this, double-click the home button (or swi... ⇲

Account issue

Unable to friend other users

Fix: If you are unable to friend other users, first ensure that you are following the correct process. Go to the user's profile you want to frien... ⇲

Crashes issue

PURPLE crashes on remote connection

Fix: If the app crashes when trying to connect remotely, first ensure that your internet connection is stable. Switch between Wi-Fi and mobile da... ⇲

Loading issue

Streaming list fails to load

Fix: If the streaming list fails to load, start by checking your internet connection. A weak or unstable connection can prevent the list from loa... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

60.9%

Good experience

30.4%

Neutral

8.7%

~ from our NLP analysis of 23 combined software ratings.

Switch to these Alternatives:

巴哈姆特

인벤 - INVEN (공식)

소모임 - 취미모임 동호회 앱 | 우리동네 취미 모임

아톡(개인용) - 인터넷전화, 투넘버070, 통화녹음

팬딩 - 크리에이터와 팬이 가장 가까운 곳

Kids Note

글램 : 탈퇴하세요, 함께 - 소개팅

브런치스토리 - 좋은 글과 작가를 만나보세요

짱챗 - 랜덤채팅 친구만들기

투네이션 플레이 - TOONATION PLAY

Private Data PURPLE collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Browsing History