fix problems on Shop American Threads [iphone]

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—— Run into issues on Shop American Threads? Get help pending when official support gets back to you!

Shop American Threads
Info:
company: American Thread
: https://www.shopamericanthreads.com
Chat with our AI-based Shop American Threads Support
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Search issue

No option to filter search results

Fix: Use the search bar effectively by entering specific keywords related to the items you are looking for. This can help narrow down results eve... ⇲

Sold out items appear in search results

Fix: Try using the app's sorting options, if available, to prioritize in-stock items. This may help reduce the visibility of sold-out items. OR... ⇲
 
Bugs issue

Items added to cart incorrectly

Fix: Clear your cart and start fresh. Go to your cart, remove all items, and then try adding them again one by one to see if the issue persists.... ⇲

Inadequate stock for small sizes

Fix: Sign up for notifications or alerts for restocks if the app offers this feature. This way, you can be informed when small sizes become avail... ⇲

Items arrived damaged

Fix: Document the damage with photos and keep all packaging. This will be useful if you need to request a return or exchange through the app's re... ⇲

Incorrect amount of items received

Fix: Verify your order confirmation email to ensure that the quantity you ordered matches what you received. This will help you determine if ther... ⇲
 
Crashes issue

Multiple crashes during checkout

Fix: Try using a different payment method if available. Sometimes, specific payment methods can cause issues during checkout. OR Ensure your a... ⇲

Shop American Threads shuts down unexpectedly

Fix: Force close the app and restart it. Double-tap the home button (or swipe up from the bottom of the screen on newer models) to see all open a... ⇲
 
Updates issue

Shop American Threads frequently under maintenance

Fix: Check the app's social media pages or website for any announcements regarding maintenance schedules. This can help you plan your usage accor... ⇲
 
UI issue

No back arrow to return to previous page

Fix: Try using the swipe gesture to go back. Swipe from the left edge of the screen towards the right to navigate back to the previous page. OR... ⇲
 
Payments issue

Payment processing issues

Fix: Double-check your payment information for accuracy. Go to your account settings and ensure that your payment details are correct and up to d... ⇲
 
Support issue

Customer service unresponsive

Fix: Check the app for any FAQs or help sections that may provide answers to common issues without needing to contact customer service. OR Try... ⇲
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 what users are saying
Good experience
63.6%

Bad experience
31.2%

Neutral
5.2%

~ from our NLP analysis of 77 combined software ratings.

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 Private Data Shop American Threads collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics