—— Run into issues on Haven Lighting? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check for updates in the App Store. Open the App Store, tap on your profile icon at the top right, and scroll down to see if Haven Lighting... ⇲
Fix: Force close the app. Swipe up from the bottom of the screen (or double-click the Home button) to see all open apps. Swipe Haven Lighting off... ⇲
Fix: Ensure your iPhone is running the latest iOS version. Go to Settings > General > Software Update and install any available updates. This can... ⇲
Fix: Look for a troubleshooting section in the app settings or help menu. Many apps provide specific guidance for error codes that can help you r... ⇲
Fix: Check for any scheduled updates or maintenance notifications from the app. Sometimes, features may be temporarily unavailable due to updates... ⇲
Fix: Check your internet connection. A weak or unstable connection can cause the app to log you out. Ensure you are connected to a reliable Wi-Fi... ⇲
Fix: Refresh the app. Close the app completely and reopen it to refresh the device status. This can help sync the latest information. OR Reboo... ⇲
Fix: Ensure that your Haven Lighting devices are powered on and within range of your Wi-Fi network. If they are too far away, the app may struggl... ⇲
Fix: Check your Wi-Fi settings. Go to Settings > Wi-Fi and ensure you are connected to the correct network. If necessary, forget the network and... ⇲
Fix: Force restart your iPhone. This can resolve issues with apps crashing on launch. For iPhones with Face ID, press and hold the side button an... ⇲