fix problems on Salsa Booth [iphone]

—— Run into issues on Salsa Booth? Get help pending when official support gets back to you!

Salsa Booth

Info:

company: Photobooth Supply Company

: https://support.photoboothsupplyco.com/

: photoboothsupplyco.com

Chat with our AI-based Salsa Booth Support

🛠️ Common Salsa Booth Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Email delivery is slow

Fix: Check your internet connection to ensure it is stable and fast. A slow connection can delay email delivery. If the connection is fine, try s... ⇲

Guests need to email themselves to download files

Fix: Create a shared link or QR code that guests can scan to access the files directly from a cloud storage service like Google Drive or Dropbox,... ⇲

Payments issue

High subscription fee for basic features

Fix: Evaluate the features you actually need and consider downgrading to a lower tier plan that offers those specific features at a reduced cost.... ⇲

Difficult purchase process

Fix: Review the purchase process step-by-step to identify where the difficulty lies. If it's a matter of navigation, take notes on the steps to s... ⇲

Printing issue

Airprinting issues with subsequent prints

Fix: Ensure that the printer is properly connected to the same Wi-Fi network as your iPhone. Restart both the printer and the iPhone to refresh t... ⇲

Printing abilities not included

Fix: Check if there are any add-ons or upgrades available that specifically include printing features, and consider purchasing those if necessary... ⇲

Updates issue

Updates only available for higher tier plans

Fix: Regularly check the app for any new features or updates that may be added to your current plan. Sometimes, features are rolled out gradually... ⇲

Uploads issue

Assets fail to upload after events

Fix: Ensure that you have a stable internet connection when trying to upload assets. If the connection is weak, try uploading from a different lo... ⇲

Loading issue

Templates don't load correctly at events

Fix: Before the event, test all templates in the app to ensure they load correctly. Make adjustments as needed before the event starts. OR Hav... ⇲

Glitches issue

Glitchy performance

Fix: Close any unnecessary apps running in the background to free up system resources. This can help improve the performance of Salsa Booth. OR... ⇲

Live gallery glitches prevent logo selection

Fix: Refresh the live gallery page or restart the app to see if the issue resolves itself. Sometimes, a simple refresh can fix glitches. OR Ch... ⇲

Bugs issue

GIF feature produces blurry images

Fix: Ensure that the original images used to create the GIF are of high quality. Low-resolution images will result in a blurry GIF. OR Try adj... ⇲

Camera issue

No remote camera settings adjustment

Fix: Familiarize yourself with the camera settings available within the app before the event, so you can make adjustments manually as needed. O... ⇲

Customization issue

Lack of virtual props

Fix: Explore third-party apps or software that offer virtual props and can be used in conjunction with Salsa Booth for added features. OR Crea... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

62.0%

Bad experience

26.8%

Neutral

11.3%

~ from our NLP analysis of 71 combined software ratings.

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Private Data Salsa Booth collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics