fix problems on Chip Cookies [iphone]

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—— Run into issues on Chip Cookies? Get help pending when official support gets back to you!

Chip Cookies
Info:
company: Chip Cookies
: http://www.chipcookies.co
: www.chipcookies.co
Chat with our AI-based Chip Cookies Support
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Support issue

No contact information for support

Fix: Look for a 'Help' or 'Support' section within the app. Many apps have a built-in FAQ or support feature that can provide assistance without... ⇲
 
Settings issue

Inability to add birthday correctly

Fix: Ensure that you are entering your birthday in the correct format required by the app. If the app requires a specific date format (e.g., MM/D... ⇲
 
Customization issue

No option to choose one cookie when ordering

Fix: Check if there is a 'Customize' or 'Select' option on the ordering screen. Sometimes, the option to choose individual items may be hidden un... ⇲
 
UI issue

Weekly flavors not displayed without placing an order

Fix: Look for a 'Menu' or 'Flavors' section in the app that may list current offerings without needing to place an order. This could be located i... ⇲

Incomplete promotional banner

Fix: Try refreshing the app or navigating away from the promotional banner and then returning to it. Sometimes, a simple refresh can load the com... ⇲

Clunky user interface

Fix: Take time to explore the app's features and layout. Familiarizing yourself with the navigation can sometimes alleviate feelings of clunkines... ⇲
 
Payments issue

Promotion application failure at checkout

Fix: Ensure that you are entering the promotion code correctly, as they are often case-sensitive. Double-check for any spaces or incorrect charac... ⇲
 
Bugs issue

Address field does not save

Fix: Make sure you are tapping 'Save' after entering your address. Look for a confirmation message that indicates the address has been saved succ... ⇲

Gift card entry lacks letter character support

Fix: Check if there are specific instructions for entering gift card codes. Some codes may only require numbers or a specific format. OR If th... ⇲

Chip Cookies does not function for online orders

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and cellular data to see if the app functions better on one over... ⇲

QR code scanning issues at store

Fix: Make sure your camera is functioning properly and that you are allowing the app to access your camera in the settings. Go to Settings > Priv... ⇲
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 what users are saying
Good experience
87.6%

Bad experience
10.5%

Neutral
1.9%

~ from our NLP analysis of 209 combined software ratings.

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 Private Data Chip Cookies collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics