fix problems on Hong Kong Toolbar [iphone]

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—— Run into issues on Hong Kong Toolbar? Get help pending when official support gets back to you!

Hong Kong Toolbar
Info:
company: Commercial Radio Interactive
: http://www.881903.com/page/zh-tw/toolbarmobile.html
: www.881903.com
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Battery issue

Hong Kong Toolbar drains battery

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for the Hong Kong Toolbar app to save bat... ⇲
 
Loading issue

Long buffering times

Fix: 1. Switch to a different network: If you're on Wi-Fi, try switching to cellular data or vice versa to see if the buffering improves. OR 2... ⇲
 
Ads issue

Ads are overly intrusive

Fix: 1. Check for an ad-free version: Look in the app settings to see if there is an option to purchase an ad-free version or subscription. OR... ⇲

Inability to play radio after ads

Fix: 1. Restart the app: Close the app completely and reopen it to see if the radio feature works again. OR 2. Check app settings: Look for an... ⇲
 
Network issue

Hong Kong Toolbar does not connect consistently

Fix: 1. Reset network settings: Go to Settings > General > Reset > Reset Network Settings. This will reset Wi-Fi networks and passwords, cellular... ⇲

Poor performance on WiFi

Fix: 1. Test your Wi-Fi speed: Use a speed test app to check if your Wi-Fi connection is slow. If it is, consider resetting your router. OR 2.... ⇲

Connection issues with shows

Fix: 1. Restart the app: Close and reopen the app to refresh the connection to the shows. OR 2. Check for updates: Ensure the app is updated t... ⇲
 
Freezing issue

Hong Kong Toolbar freezes during use

Fix: 1. Force close the app: Double-tap the home button and swipe up on the Hong Kong Toolbar app to close it. Then reopen the app. OR 2. Upda... ⇲
 
Updates issue

Requires frequent updates

Fix: 1. Enable automatic updates: Go to Settings > App Store and turn on 'App Updates' to ensure the app updates automatically when new versions... ⇲
 
Crashes issue

Hong Kong Toolbar does not launch after update

Fix: 1. Restart your iPhone: A restart can often resolve issues with apps not launching after an update. OR 2. Reinstall the app: Delete the a... ⇲
 
Audio issue

Hong Kong Toolbar stops playing when screen turns off

Fix: 1. Change auto-lock settings: Go to Settings > Display & Brightness > Auto-Lock and set it to 'Never' while using the app. OR 2. Check ap... ⇲
 
UI issue

Hong Kong Toolbar is not user-friendly

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. OR 2. Look for tutor... ⇲
 
Support issue

Developer support is lacking

Fix: 1. Utilize online forums: Search for user forums or communities where other users may share solutions or tips for common issues. OR 2. Ch... ⇲
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 what users are saying
Good experience
62.3%

Bad experience
24.5%

Neutral
13.2%

~ from our NLP analysis of 53 combined software ratings.

 Switch to these Alternatives:
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myTV SUPER
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HOY
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vChannel
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TVBAnywhere North America

 Private Data Hong Kong Toolbar collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics