fix problems on LAX FlyAway [iphone]

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—— Run into issues on LAX FlyAway? Get help pending when official support gets back to you!

LAX FlyAway
Info:
company: Sharethebus
: https://www.lawa.org/comment-and-contact-us
: www.flylax.com
Chat with our AI-based LAX FlyAway Support
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Customization issue

No option to cancel tickets

Fix: 1. Review the terms and conditions of the ticket purchase to understand the cancellation policy. 2. If cancellation is not available throug... ⇲

No way to reserve parking

Fix: 1. Check the LAX FlyAway website for parking reservation options, as they may not be available in the app. 2. Consider arriving early to se... ⇲
 
Bugs issue

Live tracker is inaccurate

Fix: 1. Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure it is set to 'While Usi... ⇲

Inconsistent bus arrival times

Fix: 1. Check the live tracker regularly for real-time updates on bus arrivals. 2. Allow extra time for travel to accommodate potential delays,... ⇲
 
UI issue

Difficult to navigate for older users

Fix: 1. Increase the text size on your iPhone for better readability. Go to Settings > Display & Brightness > Text Size and adjust the slider. 2... ⇲

Confusing ticket activation process

Fix: 1. Follow the step-by-step instructions provided in the app for ticket activation carefully. 2. If the process is unclear, take screenshots... ⇲

Unclear ticket scanning procedure

Fix: 1. Review the ticket scanning instructions provided in the app or on the ticket itself. 2. Practice scanning your ticket in a low-pressure... ⇲

LAX FlyAway redirects to web pages unnecessarily

Fix: 1. Check if there are settings in the app that allow you to view information without being redirected. 2. Bookmark important pages on the w... ⇲
 
Search issue

No bus schedule available in the app

Fix: 1. Check the official LAX FlyAway website for the latest bus schedules, as they may not be available in the app. Bookmark the website for ea... ⇲
 
Downloads issue

Long download time for the app

Fix: 1. Ensure you have a stable Wi-Fi connection when downloading the app. If the download is slow, try moving closer to your router. 2. Clear... ⇲
 
Support issue

Limited customer support

Fix: 1. Utilize the FAQ section on the LAX FlyAway website for common issues and solutions. 2. Reach out to customer support via social media pl... ⇲

Poor communication from staff

Fix: 1. Document any issues or concerns you have with staff communication and share them through the app's feedback feature or social media. 2.... ⇲
 
Payments issue

Inability to pay with TAP card on the bus

Fix: 1. Check if the bus accepts other forms of payment, such as cash or credit cards, as a temporary workaround. 2. Consider purchasing tickets... ⇲

No refunds for unused tickets

Fix: 1. Review the ticket purchase policy to understand the no-refund policy. 2. If you have a valid reason for requesting a refund, document yo... ⇲

LAX FlyAway does not autofill payment information

Fix: 1. Ensure that your payment information is saved correctly in your iPhone's settings. Go to Settings > Safari > Autofill and check that your... ⇲

Overcomplicated ticket purchasing process

Fix: 1. Take your time to read through each step of the ticket purchasing process carefully. 2. Create a checklist of the required information b... ⇲
 
Accessibility issue

Lack of ADA access

Fix: 1. Check the LAX FlyAway website for information on ADA accessibility options and services. 2. If you encounter issues, document them and s... ⇲
 
Glitches issue

LAX FlyAway glitches and shows error codes

Fix: 1. Restart the app to see if the error persists. If it does, try restarting your iPhone. 2. Clear the app's cache by offloading it as menti... ⇲
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 what users are saying
Bad experience
69.4%

Good experience
27.8%

Neutral
2.8%

~ from our NLP analysis of 36 combined software ratings.

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 Private Data LAX FlyAway collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Browsing History