fix problems on The 1916 Company [iphone]

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—— Run into issues on The 1916 Company? Get help pending when official support gets back to you!

The 1916 Company
Info:
company: WBQ Group
: https://www.the1916company.com/contact-us/
: www.the1916company.com
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Bugs issue

Watches not removed from wishlist when sold

Fix: 1. Manually remove sold watches: Go to your wishlist and manually delete any watches that are no longer available. This can be done by tappi... ⇲

Bugs and crashes

Fix: 1. Restart your device: Sometimes, simply restarting your iPhone can resolve app crashes and bugs by refreshing the system. OR 2. Reinsta... ⇲
 
UI issue

Scrolling position not saved

Fix: 1. Update the app: Ensure that you are using the latest version of the app, as updates often fix bugs related to user experience, including... ⇲

Inability to delete photos of watches

Fix: 1. Check app settings: Look for any settings within the app that may allow you to manage or delete photos. This could be under a profile or... ⇲

Missing back or cancel buttons

Fix: 1. Use gestures: If the app supports gestures, try swiping from the left edge of the screen to go back. This can sometimes serve as a workar... ⇲
 
Customization issue

Poor filtering options

Fix: 1. Use search functionality: Instead of relying solely on filters, try using the search bar to find specific watches or brands. This can som... ⇲
 
Compatibility issue

Limited brand database

Fix: 1. Explore alternative apps: If you frequently need access to a wider range of brands, consider using other watch-related apps that may have... ⇲

Incomplete library of watches

Fix: 1. Regularly check for updates: The app may add new watches over time, so keep checking for updates that might expand the library. OR 2.... ⇲
 
Data loss issue

Data loss when adding watches

Fix: 1. Backup your data: Before adding new watches, ensure that your app data is backed up. You can do this by checking if the app has a backup... ⇲
 
Login issue

Frequent logouts

Fix: 1. Check your internet connection: Ensure that your connection is stable, as frequent disconnections can cause you to be logged out of the a... ⇲
 
Registration issue

Geographical registration issues

Fix: 1. Check location settings: Ensure that your location services are enabled for the app. Go to Settings > Privacy > Location Services and mak... ⇲
 
Slow issue

Slow and unresponsive

Fix: 1. Close background apps: Double-tap the home button and swipe away any apps running in the background to free up resources for The 1916 Com... ⇲
 
Payments issue

No purchasing option in the app

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as purchasing options may be added in newer versions. OR 2... ⇲
 
Search issue

Frustrating search functionality

Fix: 1. Use specific keywords: When searching, try using more specific keywords or phrases to narrow down the results and improve search accuracy... ⇲
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 what users are saying
Good experience
93.2%

Bad experience
3.9%

Neutral
3.0%

~ from our NLP analysis of 6,291 combined software ratings.

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 Private Data The 1916 Company collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data