fix problems on Trex AR [iphone]

​

—— Run into issues on Trex AR? Get help pending when official support gets back to you!

Trex AR
Info:
company: Trex Co, Inc
: https://www.trex.com/build-your-deck/augmented-reality-decking-railing-visualizer/
: www.trex.com
Chat with our AI-based Trex AR Support
   Hello! How can I assist you?  

characters left:
 
Customization issue

lacks essential features

Fix: 1. Identify specific features you need: Make a list of the essential features you feel are missing. 2. Explore alternative apps: Research o... ⇲

difficult to adjust height

Fix: 1. Use pinch gestures: If the app supports pinch-to-zoom gestures, try using them to adjust height more easily. 2. Look for height adjustme... ⇲

limited rotation options

Fix: 1. Explore rotation settings: Check the app settings for any options related to rotation or orientation. 2. Use manual rotation: If the app... ⇲

no material cost estimation

Fix: 1. Use external calculators: Consider using online material cost calculators to estimate costs based on your designs. 2. Keep a manual log:... ⇲

inability to add custom dimensions

Fix: 1. Check for dimension settings: Look for any settings that may allow you to input custom dimensions. 2. Use a workaround: Measure dimensio... ⇲
 
Settings issue

unable to set dimensions

Fix: 1. Check for measurement tools: Look for any built-in measurement tools within the app that may allow you to set dimensions. 2. Use a physi... ⇲
 
Glitches issue

jumps between modes

Fix: 1. Check for mode settings: Look for any settings that may allow you to lock the app in a specific mode. 2. Restart the app: Sometimes, sim... ⇲
 
Compatibility issue

cannot build on existing decks

Fix: 1. Check for layering options: Look for any features that allow you to layer new designs over existing ones. 2. Use a workaround: Consider... ⇲
 
Backup issue

inability to save scans

Fix: 1. Check for save options: Look for any save or export options within the app that may not be immediately visible. 2. Use screenshots: As a... ⇲
 
Bugs issue

unresponsive AR functionality

Fix: 1. Restart the app: Close and reopen the app to reset the AR functionality. 2. Check device compatibility: Ensure your iPhone meets the app... ⇲

waste of time

Fix: 1. Set clear goals: Before using the app, define what you want to achieve to stay focused and avoid wasting time. 2. Use a timer: Set a tim... ⇲

excessive reliance on room scanning

Fix: 1. Familiarize yourself with manual input options: Check if the app allows for manual input of dimensions or designs without relying solely... ⇲
 
UI issue

confusing navigation

Fix: 1. Explore the app: Spend time clicking through different sections to familiarize yourself with the navigation. 2. Use the help section: If... ⇲

not intuitive to use

Fix: 1. Take time to learn: Spend time exploring the app and its features to become more familiar with its layout and functions. 2. Use online r... ⇲

clunky user experience

Fix: 1. Familiarize yourself with the app: Spend time learning the app's layout and features to improve your experience. 2. Use shortcuts: If th... ⇲
 
Support issue

no clear instructions

Fix: 1. Look for tutorials: Search online for user-generated tutorials or videos that explain how to use the app effectively. 2. Experiment: Spe... ⇲
 
Freezing issue

freezes frequently

Fix: 1. Restart the app: Close the app completely and reopen it to clear any temporary issues. 2. Update the app: Ensure you have the latest ver... ⇲
 
Video issue

poor visual rendering

Fix: 1. Check device settings: Ensure your device's display settings are optimized for the best visual performance. 2. Update the app: Make sure... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
69.9%

Bad experience
24.0%

Neutral
6.2%

~ from our NLP analysis of 455 combined software ratings.

 Switch to these Alternatives:
Fiberon Decking
Deck Planner
DreamzAR AI Landscape Design
NPT Backyard
Latham AR Pool Visualizer
iScape: Landscape Design
FROG Water Care
megawood
ColorSnap® Visualizer for iPad
ARKitchen - Kitchen Design

 Private Data Trex AR collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Usage Data