fix problems on HawaiiUSA FCU [iphone]

​

—— Run into issues on HawaiiUSA FCU ? Get help pending when official support gets back to you!

HawaiiUSA FCU Mobile Banking
Info:
company: HawaiiUSA Federal Credit Union
: https://www.hawaiiusafcu.com/About-Us/Get-In-Touch/Contact-Us
: www.hawaiiusafcu.com
Chat with our AI-based HawaiiUSA FCU Support
   Hello! How can I assist you?  

characters left:
 
Account issue

Technical difficulties updating phone number

Fix: Try updating your phone number through the app settings. Navigate to your profile or account settings and look for the option to update your... ⇲

Inability to access account due to verification issues

Fix: If you are unable to verify your account, ensure that you are using the correct verification method (e.g., SMS, email). Check your spam fold... ⇲
 
Payments issue

Mobile deposit takes time to process

Fix: Ensure that you are following the correct steps for mobile deposit. Take clear pictures of the front and back of the check, and ensure that... ⇲

Credit card payment feature missing

Fix: Check if the app has been updated to the latest version. Go to the App Store, search for HawaiiUSA FCU Mobile Banking, and see if an update... ⇲

Delayed transaction visibility

Fix: Check your internet connection, as a weak connection can delay transaction updates. Ensure you are connected to a stable Wi-Fi or cellular n... ⇲

Limited external bank transfers

Fix: Check if there are any restrictions on your account type regarding external transfers. Review the terms and conditions or FAQs in the app or... ⇲

Errors during credit card payments

Fix: Ensure that you are entering the correct credit card information, including the card number, expiration date, and CVV. Double-check for any... ⇲
 
Notifications issue

Inconsistent notifications for transactions

Fix: Check your notification settings in the app. Go to Settings > Notifications and ensure that all relevant notifications are enabled. Also, ch... ⇲

In-app notifications not available

Fix: Ensure that in-app notifications are enabled in the app settings. Go to Settings > Notifications and check if in-app notifications are turne... ⇲
 
Slow issue

HawaiiUSA FCU slow to load

Fix: Ensure that your iPhone is updated to the latest iOS version, as updates can improve app performance. Go to Settings > General > Software Up... ⇲
 
Login issue

Face ID reverts to manual login

Fix: Check if Face ID is enabled for the app. Go to Settings > Face ID & Passcode and ensure that HawaiiUSA FCU Mobile Banking is listed under 'U... ⇲
 
Support issue

Chatbot misunderstandings

Fix: When using the chatbot, try to use simple and direct language. Avoid complex sentences or jargon that may confuse the bot. If the bot fails... ⇲
 
Crashes issue

HawaiiUSA FCU crashes after updates

Fix: After an update, restart your iPhone to clear any temporary issues that may cause the app to crash. Hold down the power button and slide to... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
98.2%

Neutral
1.4%

Bad experience
0.4%

~ from our NLP analysis of 18,577 combined software ratings.

 Switch to these Alternatives:
HSFCU Mobile
American Savings Bank Hawaii
Central Pacific Bank
BOH Mobile Banking
First Hawaiian Bank Mobile
Aloha Pacific FCU
Bank Of Hawaii Mobile App
Hawaii FCU Mobile Banking
HIFICU MyMobile
Pearl Hawaii Mobile

 Private Data HawaiiUSA FCU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics