fix problems on SC Federal Credit Union [iphone]

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—— Run into issues on SC Federal Credit Union? Get help pending when official support gets back to you!

SC Federal Credit Union
Info:
company: South Carolina Federal Credit Union
: https://www.scfederal.org/en/Contact-Us
: www.scfederal.org
Chat with our AI-based SC Federal Credit Union Support
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Security issue

Face ID and Touch ID features do not work

Fix: 1. Enable Face ID/Touch ID: Go to the app settings within the SC Federal Credit Union app and ensure that Face ID or Touch ID is enabled. If... ⇲

Random security questions appear

Fix: 1. Review Security Settings: Check your account settings in the app to see if you can manage or disable security questions. This may be foun... ⇲

Requires frequent password re-entry

Fix: 1. Enable Remember Password: If the app has an option to remember your password, ensure it is enabled in the app settings. 2. Check iPhone S... ⇲
 
Payments issue

Limited number of transfers per month

Fix: 1. Review Transfer Limits: Check the app or your account settings to understand the transfer limits imposed by the credit union. This inform... ⇲
 
Slow issue

Slow performance

Fix: 1. Close Background Apps: Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on apps... ⇲
 
Network issue

Connection issues on WiFi

Fix: 1. Check WiFi Connection: Ensure that your WiFi is working properly by testing other apps or devices. If other devices are also having issue... ⇲
 
Bugs issue

Check deposit feature malfunctions

Fix: 1. Ensure Proper Lighting: When taking a picture of the check, ensure that there is adequate lighting and that the check is flat and well-al... ⇲
 
Account issue

SC Federal Credit Union locks users out

Fix: 1. Reset Password: If you are locked out, use the 'Forgot Password' feature to reset your password and regain access. 2. Wait and Retry: Som... ⇲
 
Updates issue

Inconsistent app updates

Fix: 1. Enable Automatic Updates: Go to Settings > App Store and enable 'App Updates' under Automatic Downloads to ensure you receive updates as... ⇲
 
Features issue

Limited functionality compared to website

Fix: 1. Use the Website: If the app lacks certain features, consider using the mobile website for those specific functions until the app is updat... ⇲

Inability to manage cards within the app

Fix: 1. Check App Features: Review the app's features in the help section to confirm if card management is supported. If not, use the website for... ⇲
 
Compatibility issue

SC Federal Credit Union not compatible with older iOS versions

Fix: 1. Update iOS: If possible, update your iPhone to the latest iOS version that is compatible with your device. Go to Settings > General > Sof... ⇲

SC Federal Credit Union does not work on certain devices

Fix: 1. Check Compatibility: Review the app's requirements in the App Store to ensure your device meets the necessary specifications. 2. Update i... ⇲
 
Login issue

SC Federal Credit Union fails to authenticate login credentials

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection, as poor connectivity can affect authentication. 2. Reset Passwor... ⇲
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 what users are saying
Good experience
96.2%

Bad experience
2.1%

Neutral
1.7%

~ from our NLP analysis of 11,993 combined software ratings.

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 Private Data SC Federal Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics