fix problems on Bank First GoBank [iphone]

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—— Run into issues on Bank First GoBank? Get help pending when official support gets back to you!

Bank First goBank
Info:
company: Bank First goBank
: https://bankfirst.com/contact-us.html
: bankfirst.com
Chat with our AI-based Bank First goBank Support
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Login issue

Saved password is rejected

Fix: 1. Double-check that you are entering the correct password. Ensure that Caps Lock is not on and that you are using the correct case. 2. If y... ⇲
 
Account issue

Cannot reset password without calling

Fix: 1. Check the goBank app or website for a 'Forgot Password?' option. This should allow you to reset your password via email or SMS verificati... ⇲

External account linking issues

Fix: 1. Ensure that the external account you are trying to link is compatible with goBank. Check the app's FAQ or help section for a list of supp... ⇲
 
Updates issue

Bank First goBank requires update but doesn't allow it

Fix: 1. Check your iPhone's storage space. Go to Settings > General > iPhone Storage and ensure you have enough space for the update. 2. Restart... ⇲
 
Camera issue

Mobile deposit struggles with handwriting

Fix: 1. Ensure that the check is placed on a flat, well-lit surface when taking a photo. 2. Use the app's guidelines to frame the check properly,... ⇲
 
Freezing issue

Bank First goBank frequently freezes

Fix: 1. Close the app completely by swiping up from the bottom of the screen and swiping the goBank app off the screen. Then reopen the app. 2. R... ⇲
 
Payments issue

Money transfers not immediately available

Fix: 1. Review the transfer policy in the app or website to understand the expected processing times for different types of transfers. 2. Ensure... ⇲

High deposit limit restrictions

Fix: 1. Review the deposit limits in the app's FAQ or help section to understand the restrictions. 2. If you frequently hit the limit, consider b... ⇲
 
UI issue

Difficult navigation for transfers

Fix: 1. Familiarize yourself with the app's layout by exploring the menus and options. Take note of where transfer options are located. 2. Use th... ⇲
 
Security issue

Unauthorized app access issues

Fix: 1. Change your password immediately to secure your account. Use a strong, unique password that combines letters, numbers, and symbols. 2. En... ⇲
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 what users are saying
Good experience
95.1%

Bad experience
2.6%

Neutral
2.3%

~ from our NLP analysis of 2,065 combined software ratings.

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 Private Data Bank First goBank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics