—— Run into issues on Silent Dismissal? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your device settings to ensure that the app has permission to run in the background. Go to Settings > General > Background App Refresh... ⇲
Fix: To enable Face ID for the app, go to Settings > Face ID & Passcode. Ensure that the app is listed under 'Use Face ID For' and toggle it on.... ⇲
Fix: Check if the app has an option to save passwords in its settings. If not, consider using a password manager app that can securely store your... ⇲
Fix: Ensure that you have the latest version of the app installed, as updates may include features that allow for automatic login. Check the App... ⇲
Fix: Check the app's notification settings to see if there are options to enable additional alerts or notifications. Go to Settings > Notificatio... ⇲
Fix: Check your device's notification settings for the app. Go to Settings > Notifications > Silent Dismissal and ensure notifications are enable... ⇲
Fix: Look for any options within the app that may allow you to send notifications or alerts to the school upon arrival. OR If the app lacks th... ⇲
Fix: Look for any settings or options within the app that may allow you to edit pickup details. This could be under a profile or settings menu.... ⇲
Fix: Check if there are any updates available for the app that might include messaging features. Go to the App Store and look for updates. OR... ⇲
Fix: Ensure that you are following the correct procedure for dismissing children as outlined in the app. Check for any tutorials or guides within... ⇲
Fix: Check if there is a history or log feature within the app settings. This may be located under a profile or account section. OR If the app... ⇲
Fix: Explore the app thoroughly to familiarize yourself with its layout and features. Sometimes, spending time navigating can help improve user e... ⇲
Fix: Make sure your device's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR... ⇲
Fix: Check your internet connection to ensure it is stable. A poor connection can affect in-app purchases. OR If the in-app purchase section i... ⇲
Fix: Check if you are logged into the correct account associated with your payment. Sometimes, features are tied to specific accounts. OR If f... ⇲
Fix: Look for any help or FAQ sections within the app that may provide guidance on common issues. OR Search online for user forums or communit... ⇲
Fix: Explore the app's settings or help section for any available guides or tutorials that may not be immediately visible. OR Look for online... ⇲
Fix: Try restarting your device to clear any temporary glitches that may be causing the app to freeze. OR If the app continues to freeze, cons... ⇲
Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure Silent Dismissal is set to... ⇲
Fix: Check if there are any updates or announcements from the school regarding app functionality during closures. Sometimes, apps may be temporar... ⇲