—— Run into issues on Wella Professionals ShadeChart? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that the app is fully downloaded and installed. If the app is not functioning after the initial download, try deleting the app and re... ⇲
Fix: While the app does not provide a percentage indicator, you can monitor your device's download progress by checking the App Store. If the app... ⇲
Fix: If the app does not allow mixing shades, consider using a physical color mixing tool or a color wheel to visualize how different shades migh... ⇲
Fix: To work around the limited shade matcher, you can use a color reference guide or a physical color chart from Wella to find the closest match... ⇲
Fix: Make sure your app is updated to the latest version. Developers often release updates to fix bugs. Go to the App Store, search for the Wella... ⇲
Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button on older iPhones) and swiping the Wella... ⇲
Fix: Check for any pending iOS updates. Go to Settings > General > Software Update. If an update is available, install it, as compatibility issue... ⇲
Fix: To minimize battery drain, ensure that your iPhone is plugged into a charger while downloading the app. This will prevent the battery from d... ⇲
Fix: Refer to a Wella color chart or a color reference guide that includes the names of the shades. This can help you identify the colors based o... ⇲
Fix: Ensure you have a stable and fast internet connection. If your Wi-Fi is slow, try switching to a different network or using cellular data to... ⇲