fix problems on SKIDOS Learning Games [iphone]

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—— Run into issues on SKIDOS Learning Games ? Get help pending when official support gets back to you!

SKIDOS Learning Games for Kids
Info:
company: Skidos Learning
: http://skidos.com/support
: skidos.com
Chat with our AI-based SKIDOS Learning Games Support
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Crashes issue

SKIDOS Learning Games frequently crashes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, tap on your profile icon, and scroll down to see if SKIDOS has a... ⇲
 
Payments issue

Subscription management is difficult

Fix: To manage your subscription, go to Settings > [your name] > Subscriptions on your iPhone. Here, you can view your active subscriptions, chan... ⇲

Limited free trial duration

Fix: Make the most of the free trial by planning specific times for your child to use the app. This can help you evaluate its effectiveness befor... ⇲

Hidden costs and unclear pricing

Fix: Before subscribing, carefully read the app's pricing information in the App Store. Look for any in-app purchases or additional costs that ma... ⇲
 
Gameplay issue

Confusing game mechanics

Fix: Take some time to explore the tutorial or help section within the app. Many games have a tutorial mode that explains the mechanics in detail... ⇲

Repetitive educational challenges

Fix: Encourage your child to take breaks between challenges to keep their interest high. You can also supplement their learning with other educat... ⇲
 
Bugs issue

Inaccurate educational content

Fix: Supplement the app's content with additional educational resources. Use books, websites, or other educational apps to provide a more rounded... ⇲
 
Ads issue

Frequent prompts to rate the game

Fix: If the prompts are disruptive, consider turning off notifications for the app. Go to Settings > Notifications > SKIDOS and toggle off Allow... ⇲
 
Login issue

Easy to accidentally log out

Fix: To prevent accidental logouts, ensure that your child understands how to navigate the app. You can also set up a simple password or PIN for... ⇲
 
Audio issue

No sound in most games

Fix: Check the sound settings within the app. Some games have their own volume controls that may be muted. Look for a speaker icon or sound setti... ⇲
 
Privacy issue

Aggressive information collection

Fix: Review the app's privacy policy to understand what information is being collected and how it is used. You can usually find this in the app's... ⇲
 
Loading issue

Technical issues with loading

Fix: Ensure that your device has a stable internet connection. If you are using Wi-Fi, try restarting your router or switching to mobile data to... ⇲
 
Compatibility issue

Inconsistent game quality

Fix: Try to identify which games your child enjoys the most and focus on those. This can help ensure a better experience and reduce frustration w... ⇲
 
Support issue

Poor customer support for refunds

Fix: Document any issues you encounter with the app and keep records of your communications with customer support. This can help you present a cl... ⇲
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 what users are saying
Good experience
81.5%

Neutral
10.3%

Bad experience
8.2%

~ from our NLP analysis of 32,586 combined software ratings.

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 Private Data SKIDOS Learning Games collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. SKIDOS Pass: Enjoy Full Access: $9.99 1K+ learning activities: games, tasks, shows!
  2. SKIDOS Pass: Enjoy Full Access: $25.99 1K+ learning activities: games, tasks, shows!
  3. SKIDOS Pass: Enjoy Full Access: $64.99 1K+ learning activities: games, tasks, shows!
  4. SKIDOS Pass: Enjoy Full Access: $59.99 1K+ learning activities: games, tasks, shows!
  5. SKIDOS Pass: Enjoy Full Access: $24.99 1K+ learning activities: games, tasks, shows!
  6. SKIDOS Pass: Enjoy Full Access: $36.99 1K+ learning activities: games, tasks, shows!
  7. SKIDOS Pass: Enjoy Full Access: $10.99 1K+ learning activities: games, tasks, shows!
  8. SKIDOS Pass: Enjoy Full Access: $57.99 1K+ learning activities: games, tasks, shows!
  9. SKIDOS Pass: Enjoy Full Access: $51.99 1K+ learning activities: games, tasks, shows!
  10. Genius- 6 Year Learning Pack: $99.99 Access to all SKIDOS games for 6 years