—— Run into issues on IEEE? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Clear your app cache by going to Settings > General > iPhone Storage > IEEE App > Offload App. This will remove the app but keep its documen... ⇲
Fix: Familiarize yourself with the app's navigation by reviewing the user guide or help section within the app. This can help streamline your int... ⇲
Fix: Check for any iOS updates by going to Settings > General > Software Update. An update may resolve compatibility issues with the app. OR R... ⇲
Fix: Try restarting the app by double-tapping the home button and swiping up on the IEEE app to close it. Then reopen the app to see if functiona... ⇲
Fix: If the Done button is hard to find, try adjusting your screen brightness or contrast settings in Settings > Display & Brightness to improve... ⇲
Fix: Change the app's theme or background color if the option is available in the settings to improve text visibility. OR Adjust your iPhone's... ⇲
Fix: Check if the app has a setting for orientation lock. If it does, ensure it is set to allow horizontal reading. OR Use the iPhone's built-... ⇲
Fix: Try zooming in and out to see if the focus improves. Pinch to zoom in and out on the content. OR If the issue persists, check for any upd... ⇲
Fix: Use the double-tap zoom feature to zoom in on specific areas without blocking text. Double-tap with three fingers to zoom in and out. OR... ⇲
Fix: Check if the app has a tablet-specific version or settings that optimize content for larger screens. If not, consider using the app on your... ⇲
Fix: Ensure you are entering the correct email associated with your account. Check for typos or use the 'Show Password' feature to verify. OR... ⇲
Fix: Check if the app has an option to add the membership card to Apple Wallet in the settings or account section. If available, follow the promp... ⇲
Fix: Try refreshing the app or restarting your device to see if the links become functional after a reset. OR If links remain non-functional,... ⇲
Fix: Use a third-party PDF reader app that offers better navigation features, such as Adobe Acrobat Reader or Apple Books, to open downloaded PDF... ⇲
Fix: Clear your browser cache if accessing through a web browser. Go to Settings > Safari > Clear History and Website Data. OR Try accessing t... ⇲
Fix: Check if the app has a settings option to enable a table of contents view for publications. This may be hidden in the reading settings. OR... ⇲
Fix: Close other apps running in the background to free up memory. Double-tap the home button and swipe up on apps to close them. OR Uninstall... ⇲
Fix: Check if the app has an option to download content for offline viewing in the settings or content menu. OR If offline viewing is not supp... ⇲
Fix: Ensure your device's iOS is updated to the latest version by going to Settings > General > Software Update. OR Try uninstalling and reins... ⇲
Fix: Free up storage space on your device by deleting unused apps or files. Go to Settings > General > iPhone Storage to manage your storage. O... ⇲
Fix: Force close the app by double-tapping the home button and swiping up on the IEEE app, then reopen it. OR If the app continues to be unusa... ⇲
Fix: Check the app's update history in the App Store to see if there are any notes on changes in functionality and adapt to the new features. O... ⇲
Fix: Review the app's update notes in the App Store to understand what features have been changed or removed and adapt your usage accordingly.... ⇲
Fix: Utilize external presentation tools like PowerPoint or Google Slides to create presentations and then share them through the app. OR Expl... ⇲
Fix: Check for any subscription options that may provide access to more content within the app. OR Consider accessing content through the IEEE... ⇲
Fix: Use the iPhone version of the app on your iPad. It may not be optimized for the larger screen, but it will still function. OR Access the... ⇲
Fix: Provide feedback through the app's feedback feature if available, or adapt your usage to focus on the content rather than the design. OR... ⇲