fix problems on Adobe XD [iphone]

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—— Run into issues on Adobe XD? Get help pending when official support gets back to you!

Adobe XD
Info:
company: Adobe Inc.
: https://adobexd.uservoice.com/
: xd.adobe.com
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Login issue

Login issues with Adobe account

Fix: Ensure that you are using the correct email and password for your Adobe account. If you have forgotten your password, use the 'Forgot Passwo... ⇲
 
Slow issue

Slow performance and lag

Fix: To improve performance, try closing other apps running in the background to free up system resources. You can also restart your device to cl... ⇲
 
UI issue

Fonts not displaying correctly

Fix: Ensure that the fonts you are using in your designs are installed on your mobile device. If they are not, consider using system fonts that a... ⇲

No responsiveness or accessibility features

Fix: For better responsiveness, consider designing with flexible layouts in mind. Use percentage-based widths and heights instead of fixed sizes... ⇲

Frustrating user experience with navigation

Fix: Familiarize yourself with the app's layout and features by reviewing Adobe XD's official tutorials and documentation. This can help improve... ⇲
 
Updates issue

Content not updating automatically

Fix: Check your internet connection to ensure that it is stable. A poor connection can prevent content from syncing properly. If you are on a wea... ⇲

Unusable after recent updates

Fix: If the app has become unusable after an update, try uninstalling and reinstalling the app. This can sometimes resolve issues caused by corru... ⇲
 
Syncing issue

Inconsistent syncing between desktop and mobile

Fix: Ensure that you are logged into the same Adobe account on both devices. This is crucial for proper syncing. Also, check that both devices ar... ⇲
 
Screen issue

Prototypes not displaying full screen

Fix: Check the prototype settings to ensure that the 'Full Screen' option is enabled. This can usually be found in the prototype settings menu.... ⇲
 
Storage issue

Cached old artboards that cannot be purged

Fix: Try clearing the app cache by going to your device settings, selecting Adobe XD, and clearing the cache. This may help remove old cached dat... ⇲
 
Customization issue

Lack of basic editing tools on iPad

Fix: To work around the lack of editing tools, consider using a stylus or Apple Pencil for more precise control when making edits. This can help... ⇲

Limited functionality for wireframing

Fix: To enhance wireframing capabilities, consider using Adobe XD's built-in components and assets to create quick wireframes. Utilize the repeat... ⇲
 
Compatibility issue

Need for USB connection to access prototypes

Fix: Instead of using a USB connection, consider using Adobe Creative Cloud to share your prototypes. Upload your prototypes to the cloud and acc... ⇲

Missing features compared to competitors

Fix: To compensate for missing features, explore third-party plugins or integrations that can enhance Adobe XD's functionality. Research availabl... ⇲
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 what users are saying
Good experience
92.9%

Bad experience
4.1%

Neutral
3.0%

~ from our NLP analysis of 10,623 combined software ratings.

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 Private Data Adobe XD collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts
    • User Content

  Cost of Subscriptions
  1. CC Storage (20 GB): $1.99 Additional 20GB monthly storage subscription.