fix problems on Smart TV Remote Control ・ [iphone]

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—— Run into issues on Smart TV Remote Control ・? Get help pending when official support gets back to you!

Smart TV Remote Control ・
Info:
company: Quanticapps Ltd
: https://support.quanticapps.com
: quanticapps.com
Chat with our AI-based Smart TV Remote Control ・ Support
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Payments issue

Premium version does not unlock features

Fix: 1. Ensure that you have completed the purchase process for the premium version. Check your purchase history in the App Store to confirm. 2.... ⇲

Limited functionality without premium

Fix: 1. Familiarize yourself with the free features available in the app and use them effectively. 2. Consider whether the premium features are w... ⇲
 
Crashes issue

Smart TV Remote Control ・ crashes after updates

Fix: 1. After an update, restart your iPhone to clear any temporary files that may be causing the crash. 2. Check for any additional updates for... ⇲
 
Compatibility issue

Connection issues with certain TV models

Fix: 1. Check the compatibility of your Smart TV model with the app. Refer to the app's documentation for a list of supported models. 2. Ensure t... ⇲

Smart TV Remote Control ・ does not turn on TV

Fix: 1. Ensure that your TV supports the feature to be turned on via the app. Check the TV's settings for any options related to remote control f... ⇲
 
UI issue

Inability to skip setup tour

Fix: 1. Look for a 'Skip' or 'Next' button during the setup tour. If it’s not visible, try tapping on the screen or swiping to see if it appears.... ⇲

Keyboard functionality is missing

Fix: 1. Check the app settings to see if there is an option to enable keyboard functionality. 2. Restart the app to see if the keyboard feature a... ⇲
 
Audio issue

Volume control is unresponsive

Fix: 1. Ensure that your TV is powered on and that the volume is not muted. 2. Restart the app and try adjusting the volume again. OR 1. Check... ⇲
 
Slow issue

Apple Watch integration is slow

Fix: 1. Ensure that both your iPhone and Apple Watch are updated to the latest software versions. 2. Restart both devices to refresh the connecti... ⇲
 
Bugs issue

Spelling errors in the app

Fix: 1. Report the spelling errors through the app's feedback option if available. 2. Check for any updates to the app that may address these err... ⇲
 
Ads issue

Ads interfere with typing

Fix: 1. Try to type quickly when ads are not displayed, or wait until the ad has finished before typing. 2. Check if there is an option in the ap... ⇲
 
Installation issue

Smart TV Remote Control ・ requires constant reinstallation

Fix: 1. Ensure that your iPhone has enough storage space to run the app without issues. Clear unnecessary files or apps to free up space. 2. Chec... ⇲
 
Updates issue

Inconsistent performance after updates

Fix: 1. After an update, restart your iPhone to clear any temporary files that may be causing performance issues. 2. Check for any additional upd... ⇲
 
Network issue

Smart TV Remote Control ・ does not connect to TV after initial setup

Fix: 1. Ensure that both devices are on the same Wi-Fi network and that the TV is powered on. 2. Restart both the app and the TV to refresh the c... ⇲
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 what users are saying
Good experience
68.3%

Bad experience
27.1%

Neutral
4.6%

~ from our NLP analysis of 26,341 combined software ratings.

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 Private Data Smart TV Remote Control ・ collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Premium Pack for Smart TV: $8.99 Unlock all the essentials features
  2. Remote Control - Yearly: $29.99 Unlock all the features for your Smart TV
  3. Full Premium Pack: $39.99 Unlock all the features and enjoy them all
  4. Customise Pack: $8.99 Add more powerful features to the app
  5. Weekly Subscription: $4.99 All the Remote Control features + widgets