fix problems on Envoy [iphone]

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—— Run into issues on Envoy? Get help pending when official support gets back to you!

Envoy
Info:
company: Envoy, Inc.
: https://envoy.com/contact
: envoy.com
Chat with our AI-based Envoy Support
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Bugs issue

Fails to refresh current dates

Fix: Try manually refreshing the app by pulling down on the screen (if applicable) or closing and reopening the app to see if it updates the date... ⇲
 
Network issue

Says no internet connection after update

Fix: Restart your iPhone to reset the network connection. This can often resolve temporary connectivity issues. OR Check your Wi-Fi or cellula... ⇲
 
Search issue

Does not provide recently visited office locations

Fix: Check if there is a setting within the app to enable location history or recently visited locations. If not, consider keeping a manual log o... ⇲
 
Slow issue

Slow loading times

Fix: Clear the app's cache if the option is available in the settings. This can help improve performance by removing unnecessary data. OR Ensu... ⇲
 
UI issue

Confusing terminology for actions

Fix: Familiarize yourself with the app's terminology by reviewing the help section or user guide. This can help you understand the terms better.... ⇲

Difficult navigation

Fix: Take some time to explore the app's layout and features. Familiarizing yourself with the navigation can help improve your experience. OR... ⇲

Poor design for package delivery management

Fix: Familiarize yourself with the package delivery management features by reviewing the help section or user guide. Understanding how to use the... ⇲
 
Crashes issue

Envoy crashes during login

Fix: Ensure that you are using the latest version of the app. Check the App Store for updates and install them if available. OR Try uninstalli... ⇲
 
Notifications issue

Notification toast covers functionality

Fix: Check if there is an option in the app settings to adjust the position or duration of notifications. Some apps allow you to customize how no... ⇲
 
Updates issue

Cannot update health check answers

Fix: Ensure that you are following the correct procedure for updating health check answers as outlined in the app's help section. Sometimes, ther... ⇲
 
Login issue

Loses login information frequently

Fix: Check if the app has a setting to save login information and ensure it is enabled. This can help retain your credentials between sessions.... ⇲
 
Customization issue

No dark mode support

Fix: Check your device settings to see if there is a system-wide dark mode option that can be applied to all apps. This may not change the app it... ⇲
 
Settings issue

Limited multi-day guest entry options

Fix: Check if there are any settings or options within the app that allow for multi-day entries. Sometimes, these features are hidden in menus.... ⇲
 
Permissions issue

Barcode check-in requires email access

Fix: If email access is required, ensure that your email app is set up and functioning properly on your device. This may help facilitate the chec... ⇲
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 what users are saying
Good experience
91.6%

Bad experience
6.0%

Neutral
2.5%

~ from our NLP analysis of 16,820 combined software ratings.

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 Private Data Envoy collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics