fix problems on ONPointe [iphone]

—— Run into issues on ONPointe ? Get help pending when official support gets back to you!

ONPointe Mobile

Info:

company: Old National Bank

: https://www.oldnational.com/onpointe

Chat with our AI-based ONPointe Support

🛠️ Common ONPointe Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ONPointe is glitchy

Fix: 1. Restart the App: Close the ONPointe Mobile app completely and then reopen it. This can clear temporary glitches. 2. Update the App: Go t... ⇲

lacking functionality

Fix: 1. Explore Settings: Check the app settings to see if there are features that can be enabled or adjusted to enhance functionality. 2. Use A... ⇲

Customization issue

limited user options

Fix: 1. Customize Settings: Go through the app settings to see if there are any customization options available that you may not have utilized.... ⇲

Account issue

difficult to recover account access

Fix: 1. Use the 'Forgot Password' Feature: If you are having trouble accessing your account, use the 'Forgot Password' option on the login screen... ⇲

Support issue

long hold times for customer support

Fix: 1. Use In-App Support: Check if the ONPointe Mobile app has a help or support section that may provide answers to common questions without n... ⇲

Payments issue

high fines charged

Fix: 1. Review Terms and Conditions: Familiarize yourself with the app's terms and conditions regarding fines to understand what triggers them.... ⇲

UI issue

inability to check balance on desktop

Fix: 1. Use the Mobile App: If the desktop version does not support balance checking, use the ONPointe Mobile app on your iPhone to check your ba... ⇲