fix problems on MDWFP WMA [iphone]

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—— Run into issues on MDWFP WMA ? Get help pending when official support gets back to you!

MDWFP WMA Mobile Application
Info:
company: Mississippi Department of Information Technology Services
: http://ms.gov
: egov.com
Chat with our AI-based MDWFP WMA Support
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UI issue

Check in and out process is not user friendly

Fix: Familiarize yourself with the app's interface by exploring all available options and settings. Sometimes, understanding the layout can make... ⇲

Issues with selecting check in time

Fix: Try tapping on the time selection field multiple times or restarting the app to see if it resolves the issue. Sometimes, a simple refresh ca... ⇲
 
Freezing issue

MDWFP WMA freezes or fails to load

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲
 
Settings issue

Cannot edit profile information

Fix: Check if you are logged into the correct account. Sometimes, users may have multiple accounts and may be trying to edit the wrong one. Log o... ⇲
 
Syncing issue

MDWFP WMA does not automatically populate user information

Fix: Ensure that you have granted the app permission to access your contacts or location if required. Go to Settings > Privacy and check the perm... ⇲
 
Network issue

Requires decent cell signal to function

Fix: If you are in an area with poor signal, try moving to a higher elevation or an open area where the signal may be stronger. Sometimes, just c... ⇲
 
Downloads issue

Inability to download app in remote areas

Fix: Before heading to a remote area, download the app while you have a strong internet connection. This way, you can access it even without serv... ⇲
 
Gameplay issue

Roads and slough beds in bad shape for access

Fix: Check local weather and road conditions before heading out. Use a GPS app to find alternative routes that may be in better condition. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.9%

Neutral
4.1%

Bad experience
3.0%

~ from our NLP analysis of 4,077 combined software ratings.

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 Private Data MDWFP WMA collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics