fix problems on JoyArk Cloud Gaming [iphone]

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—— Run into issues on JoyArk Cloud Gaming? Get help pending when official support gets back to you!

JoyArk Cloud Gaming - PC Games
Info:
company: JOLLYSTART GLOBAL PTE. LTD
: https://docs.joyark.com/Terms/technical-support.html?inset=true&bgColor=rgba(23,23,32,1)&color=rgba(255,255,255,0.8)&showPageNav=none
: docs.joyark.com
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Gameplay issue

Time limit on gameplay

Fix: 1. Familiarize yourself with the app's time limit policies. Check the settings or help section for details on how time limits are applied.... ⇲

Inability to earn free playtime

Fix: 1. Check the app for any promotions or events that may offer free playtime opportunities. 2. Participate in community challenges or activit... ⇲
 
Performance issue

Inconsistent game performance

Fix: 1. Check your internet speed. Use a speed test app to ensure you have a stable and fast connection. Ideally, you should have at least 5 Mbps... ⇲
 
Payments issue

Requires separate game purchases

Fix: 1. Review the game library within the app to understand which games require separate purchases. 2. Look for bundle deals or promotions that... ⇲

Payment processing issues

Fix: 1. Ensure your payment method is valid and has sufficient funds. Check your payment settings in the app. 2. Try using a different payment m... ⇲

Confusing subscription model

Fix: 1. Review the subscription options in the app carefully. Take notes on what each plan offers. 2. Consider starting with a monthly subscript... ⇲
 
Ads issue

Ads for game time can be misleading

Fix: 1. Read the fine print in the ads to understand the terms and conditions. 2. Check the app's FAQ or help section for clarification on how a... ⇲
 
UI issue

UI/UX needs improvement

Fix: 1. Familiarize yourself with the app's layout and features. Spend some time exploring the menus and options to better understand navigation.... ⇲
 
Bugs issue

Frequent bugs and glitches

Fix: 1. Ensure the app is updated to the latest version. Go to the App Store, search for JoyArk, and check for updates. 2. Clear the app's cache... ⇲
 
Account issue

Difficulty in accessing purchased games

Fix: 1. Ensure you are logged into the correct account associated with your purchases. Check your account settings in the app. 2. Refresh the ga... ⇲
 
Compatibility issue

Limited game library

Fix: 1. Regularly check the app for new game additions. Developers often update the library with new titles. 2. Explore alternative cloud gaming... ⇲
 
Syncing issue

Loss of game progress

Fix: 1. Check if the game has a save feature and ensure you are saving your progress regularly. 2. Look for cloud save options within the game s... ⇲
 
Support issue

Lack of customer support

Fix: 1. Check the app for a help or support section that may provide answers to common questions. 2. Look for community forums or user groups wh... ⇲
 
Loading issue

Blank screen when loading games

Fix: 1. Ensure your internet connection is stable. Switch to a different Wi-Fi network if possible. 2. Restart the app and try loading the game... ⇲
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 what users are saying
Good experience
64.2%

Bad experience
32.8%

Neutral
3.0%

~ from our NLP analysis of 1,046 combined software ratings.

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 Private Data JoyArk Cloud Gaming collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers

  Cost of Subscriptions
  1. Basic: $10.99 2400 minutes playing time per month.
  2. 300 Minutes: $2.99 300 minutes playing time.
  3. Pro: $16.49 4800 minutes playing time per month.
  4. 1200 Minutes: $9.79 1200 minutes playing time.
  5. 600 Minutes: $5.99 600 minutes playing time.
  6. Ultra: $33.49 9600 minutes playing time per month.
  7. 1800 Minutes: $14.99 1800 minutes playing time.
  8. Basic: $10.99 2400 minutes playing time per month.
  9. 900 Minutes: $7.89 900 minutes playing time.
  10. Pro: $16.49 4800 minutes playing time per month.