fix problems on AI Genie [iphone]

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—— Run into issues on AI Genie? Get help pending when official support gets back to you!

AI Genie: Photo & Video Maker
Info:
company: Gabriel Hohener
: https://ai-genie.app
: ai-genie.app
Chat with our AI-based AI Genie Support
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Bugs issue

Inaccurate image generation

Fix: To improve the accuracy of image generation, try using more specific and detailed prompts. Instead of general terms, include adjectives, col... ⇲

AI Genie only describes art instead of creating

Fix: Ensure that you are using the correct prompts that are intended for image generation. If the app has a specific format or keywords for gener... ⇲
 
Payments issue

Charges full amount instead of trial

Fix: Double-check the subscription settings in your account. Ensure that you have selected the trial option correctly. If you were charged unexpe... ⇲

Limits on creation after payment

Fix: Check the app's settings or your account details to see if there are any options to upgrade your plan for more creation limits. Some apps of... ⇲
 
Performance issue

Inconsistent performance

Fix: Try restarting the app or your device to clear any temporary glitches that may be affecting performance. This can often resolve minor issues... ⇲
 
Settings issue

Auto-save feature cannot be turned off

Fix: Look for settings within the app that pertain to saving or backup options. If there is no direct option to disable auto-save, consider manua... ⇲
 
Customization issue

No option to generate multiple images at once

Fix: If the app does not support batch generation, consider generating images one at a time and saving them as you go. This may be time-consuming... ⇲
 
Value issue

Overall poor value

Fix: Evaluate your usage of the app and consider whether it meets your needs. If you find that the app does not provide sufficient value, conside... ⇲
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 what users are saying
Good experience
55.6%

Bad experience
36.1%

Neutral
8.3%

~ from our NLP analysis of 36 combined software ratings.

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 Private Data AI Genie collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Weekly Pro: $3.99 Unlimited creation + upscale feature + no ads
  2. Yearly Pro: $39.99 Unlimited creation + upscale feature + no ads
  3. Monthly Pro: $9.99 Unlimited creation + upscale feature + no ads
  4. 400 credits: $9.99 Buy 400 credits - Generate 20 videos
  5. 200 credits: $5.99 Buy 200 credits - Generate 10 videos
  6. 100 credits: $3.99 Buy 100 credits - Generate 5 videos