fix problems on LifeSG [iphone]

—— Run into issues on LifeSG? Get help pending when official support gets back to you!

LifeSG

Info:

company: Government Technology Agency

: https://www.life.gov.sg/

Chat with our AI-based LifeSG Support

🛠️ Common LifeSG Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires multiple logins

Fix: Check if the app has a 'Remember Me' or 'Stay Logged In' option during login. If available, enable this feature to reduce the frequency of l... ⇲

Links redirect to different websites

Fix: Check the links you are clicking on within the app. If they are redirecting to unexpected websites, try copying the link and pasting it into... ⇲

Bugs issue

LifeSG shows error messages

Fix: Take note of the specific error messages you are encountering. Search for these messages online to find potential solutions or explanations.... ⇲

URL not found after login

Fix: If you encounter a 'URL not found' error after logging in, try logging out and then logging back in. This can refresh your session and may r... ⇲

Crashes issue

LifeSG crashes during use

Fix: Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage and check if you have sufficient space available... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

60.0%

Bad experience

36.0%

Neutral

4.0%

~ from our NLP analysis of 25 combined software ratings.

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Private Data LifeSG collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics