fix problems on PhotoStudy [iphone]

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—— Run into issues on PhotoStudy? Get help pending when official support gets back to you!

PhotoStudy - Live Study Help
Info:
company: GotIt! Inc.
: https://www.photostudy.co
: www.photostudy.co
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Network issue

Connectivity issues

Fix: Ensure you have a stable internet connection before starting a session. Use Wi-Fi instead of mobile data if possible, and close any unnecess... ⇲
 
Quality issue

Inconsistent quality of explanations

Fix: If you find a tutor whose explanations are clear and helpful, consider requesting them for future sessions. Building a rapport with a specif... ⇲
 
Payments issue

High cost per session

Fix: Look for any promotional offers or discounts that may be available within the app. Sometimes, apps offer limited-time deals that can reduce... ⇲

No option for monthly subscription

Fix: If you frequently use the app, consider budgeting for sessions in advance. Set aside a specific amount each month to cover your expected usa... ⇲

Inability to review sessions for refunds

Fix: Keep detailed notes during your sessions, including the date, time, and content discussed. This documentation can be useful if you need to a... ⇲
 
Updates issue

Removal of free session feature

Fix: Explore any referral programs the app may have. Some apps offer free sessions or credits for referring new users, which can help offset cost... ⇲
 
UI issue

Unclear image complaints despite clarity

Fix: Before submitting an image, ensure it meets the app's recommended specifications for clarity and size. This can help reduce the chances of c... ⇲
 
Support issue

Experts rejecting clear problems

Fix: If an expert rejects your question, try rephrasing it or providing additional context. Sometimes, a different wording can make the issue cle... ⇲

Lack of follow-up resources after sessions

Fix: After each session, take notes on what you learned and any resources the tutor mentioned. This can help you create your own follow-up materi... ⇲

Time wasted on unresolved problems

Fix: Before your session, prioritize your questions based on urgency and complexity. This can help ensure that the most critical issues are addre... ⇲

No extra credits for app errors

Fix: Document any app errors you encounter, including screenshots and descriptions. This can help you keep track of issues and may be useful for... ⇲

Difficulty in getting help for multiple questions

Fix: When you have multiple questions, prioritize them and present them one at a time during the session. This can help the tutor focus on each i... ⇲
 
Bugs issue

Experts providing incorrect answers

Fix: If you receive an answer that seems incorrect, ask the tutor to clarify their reasoning. This can help you understand their thought process... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
78.6%

Bad experience
18.0%

Neutral
3.4%

~ from our NLP analysis of 2,082 combined software ratings.

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 Private Data PhotoStudy collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Unlock Quiz Blitz: $0.99 Answer quiz questions to earn credits - buy to unlock
  2. Single Session: $4.99 1 Live Expert Session and 3 FREE Quizzes
  3. Quiz Blitz: $9.99 Answer more quiz questions to earn credits - buy to unlock
  4. Quiz Blitz: $3.99 Answer more quiz questions to earn credits - buy to unlock
  5. Quiz Blitz: $5.99 Answer more quiz questions to earn credits - buy to unlock
  6. 4 Session Bundle: $17.99 4 sessions and 5 FREE Quizzes
  7. 10 Session Bundle: $34.99 10 sessions and 10 FREE Quizzes
  8. Quiz Blitz: $5.99 Answer more quiz questions to earn credits - buy to unlock
  9. Single Session: $4.99 1 Live Expert Session and 3 FREE Quizzes
  10. Unlock Featured Sessions: $0.99 Learn critical math and science concepts by getting access to, awesome Problem Solving Sessions - buy to unlock.