fix problems on Paperless Post [iphone]

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—— Run into issues on Paperless Post? Get help pending when official support gets back to you!

Paperless Post: Invitations
Info:
company: Paperless Post
: http://www.paperlesspost.com/m/#/help
: www.paperlesspost.com
Chat with our AI-based Paperless Post Support
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Slow issue

Slow performance when editing

Fix: 1. Close any other apps running in the background by double-tapping the home button and swiping them away. 2. Restart your iPhone to free up... ⇲
 
UI issue

Keyboard covers text while typing

Fix: 1. Try rotating your iPhone to landscape mode while typing, which may provide more screen space. 2. Adjust the keyboard settings by going to... ⇲

Difficult to navigate user interface

Fix: 1. Familiarize yourself with the app by exploring all menus and options. 2. Look for any tutorial or help section within the app that may gu... ⇲
 
Compatibility issue

Inconsistent features between app and website

Fix: 1. Use the website for tasks that are not functioning well in the app, especially for complex actions. 2. Keep a note of the features that a... ⇲

Paperless Post not optimized for mobile devices

Fix: 1. Try using the website version of Paperless Post on your mobile browser for a potentially better experience. 2. Adjust your phone's displa... ⇲
 
Search issue

No search bar for contacts

Fix: 1. Manually scroll through your contact list to find the desired contact. 2. Organize your contacts into groups or categories to make them e... ⇲
 
Customization issue

Cannot edit email addresses once entered

Fix: 1. Double-check the email address before finalizing your guest list to avoid errors. 2. If you need to change an email address, consider del... ⇲

Limited holiday options

Fix: 1. Consider using custom designs or templates that can be adapted for different holidays. 2. Explore other invitation apps that may offer a... ⇲
 
Settings issue

No confirmation before sending invites

Fix: 1. Before sending, review your invite details carefully to ensure everything is correct. 2. Consider creating a test invite and sending it t... ⇲

Guests cannot specify who is attending

Fix: 1. Include a note in the invitation asking guests to reply with their attendance details. 2. Use a separate RSVP tool or platform that allow... ⇲
 
Account issue

Deleted accounts without notice

Fix: 1. Regularly back up your account information and guest lists to avoid losing data. 2. Keep a record of your account details and any corresp... ⇲
 
Support issue

Poor customer service

Fix: 1. Utilize any available FAQs or help sections within the app for immediate assistance. 2. Document your issues clearly and try reaching out... ⇲
 
Uploads issue

Inability to import guest lists

Fix: 1. Manually enter guest information into the app, ensuring accuracy. 2. Use a spreadsheet to organize your guest list before entering it int... ⇲
 
Messages issue

Missing RSVP information in invites

Fix: 1. Include clear instructions in your invitation on how guests should RSVP. 2. Follow up with guests via email or text to confirm their atte... ⇲
 
Glitches issue

Technical glitches and backend issues

Fix: 1. Restart the app and your device to clear temporary glitches. 2. Check for updates in the App Store and install them if available. OR 1... ⇲
 
Payments issue

Inability to share invites via text without additional coins

Fix: 1. Use the app's email feature to send invites instead of text. 2. Consider sharing the invite link through social media or other messaging... ⇲

Unclear pricing and payment issues

Fix: 1. Review the app's pricing structure in the settings or help section to understand costs. 2. Keep track of your transactions and receipts f... ⇲
 
Login issue

Frequent logouts

Fix: 1. Ensure you are using the latest version of the app and iOS. 2. Check your internet connection; a weak connection can cause logouts. OR... ⇲
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 what users are saying
Good experience
95.7%

Bad experience
2.3%

Neutral
1.9%

~ from our NLP analysis of 111,214 combined software ratings.

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Partiful: Fun Party Invites
Greenvelope: Email/SMS Invites
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 Private Data Paperless Post collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts
    • Search History
    • Diagnostics

  Cost of Subscriptions
  1. 25 Coins for US invites: $12.00 Coins can be used to purchase cards
  2. 125 Coins for US invites: $28.99 Coins can be used to purchase cards
  3. 300 Coins for US invites: $49.99 Coins can be used to purchase cards
  4. 1000 Coins for US invites: $129.99 Coins can be used to purchase cards
  5. 600 Coins for US invites: $89.99 Coins can be used to purchase online cards
  6. Premium Flyer Design - USD: $9.99 Premium Design for Flyer
  7. 50 Invites - USD: $9.99 Allows you to send 50 more invitations
  8. 25 Coins for UK invites: $10.99 Coins can be used to purchase online cards
  9. 25 Coins for AUS invites: $10.99 Coins can be used to purchase online cards
  10. 1000 Coins for UK invites: $129.99 Coins can be used to purchase online cards