fix problems on Mars [iphone]

—— Run into issues on Mars? Get help pending when official support gets back to you!

mars - 探索新鲜城事

Info:

company: NewPower Co.

: http://www.yohomars.com/

Chat with our AI-based mars Support

🛠️ Common mars Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires phone number for registration

Fix: If you are uncomfortable providing your personal phone number, consider using a secondary phone number service such as Google Voice or a sim... ⇲

Unable to receive verification code

Fix: Ensure that your phone has a good signal and is not in airplane mode. If you are in an area with poor reception, try moving to a location wi... ⇲

US phone numbers not supported for login

Fix: If you have access to a phone number from another country, consider using that number for registration. You can use a friend or family membe... ⇲

Loading issue

Images load slowly

Fix: Check your internet connection. If you are on Wi-Fi, try switching to mobile data or vice versa to see if the loading speed improves. Additi... ⇲

Customization issue

Limited city recommendations

Fix: To improve city recommendations, try adjusting your location settings. Ensure that the app has permission to access your location by going t... ⇲

Compatibility issue

No English version available

Fix: If the app does not support English, consider using a translation app like Google Translate. You can use the camera feature to translate tex... ⇲

Updates issue

Infrequent updates

Fix: While you cannot force updates, you can check for updates manually by going to the App Store, tapping on your profile icon, and scrolling do... ⇲

Settings issue

Difficult to find name change option

Fix: Explore the app's settings thoroughly. Look for sections labeled 'Account', 'Profile', or 'Settings' where you might find the option to chan... ⇲

UI issue

UI design needs improvement

Fix: If you find the UI challenging to navigate, consider creating a list of specific areas that are confusing. This can help you focus on learni... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.6%

Bad experience

3.1%

Neutral

2.3%

~ from our NLP analysis of 1,065 combined software ratings.

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简讯 - 很多事，知道结论就够了

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Private Data mars collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Diagnostics