fix problems on DynaMed [iphone]

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—— Run into issues on DynaMed? Get help pending when official support gets back to you!

DynaMed
Info:
company: EBSCO Publishing
: http://support.epnet.com/
: www.dynamed.com
Chat with our AI-based DynaMed Support
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Downloads issue

Download progress resets to 0%

Fix: 1. Check storage space: Go to Settings > General > iPhone Storage to ensure you have enough space available. If storage is low, delete unnec... ⇲

Content download gets stuck

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the downlo... ⇲
 
Updates issue

DynaMed becomes unusable after updates

Fix: 1. Restart the app: After an update, force close the app and reopen it. This can help refresh the app and resolve any immediate issues. 2. C... ⇲
 
Storage issue

Limited volume of content

Fix: 1. Explore all available categories: Make sure you are checking all sections of the app. Sometimes content is categorized in ways that may n... ⇲

DynaMed size grows excessively

Fix: 1. Manage downloaded content: Go to Settings > General > iPhone Storage > DynaMed. Review the downloaded content and delete any that you no... ⇲
 
UI issue

Difficult to navigate sections

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its structure. Look for a tutorial or help section... ⇲

Lack of clear treatment pathways

Fix: 1. Utilize search features: Use the search function to look for specific conditions or treatments. This may lead you to relevant content tha... ⇲

User interface not user-friendly

Fix: 1. Explore settings: Check the app settings for any options to customize the interface or layout to better suit your preferences. 2. Use hel... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: 1. Ensure all devices are updated: Make sure that DynaMed is updated to the latest version on all devices to ensure consistent performance.... ⇲
 
Notifications issue

Alerting functionality issues

Fix: 1. Check notification settings: Go to Settings > Notifications > DynaMed and ensure that notifications are enabled. Adjust settings to allow... ⇲
 
Content issue

Missing categories in content

Fix: 1. Explore all sections: Make sure to check all available sections of the app, as content may be categorized differently than expected. 2. U... ⇲

Limited illustrations and diagrams

Fix: 1. Use search features: Search for specific topics that may have illustrations or diagrams. Sometimes content is categorized in ways that ma... ⇲
 
Account issue

CME accrual and submission difficulties

Fix: 1. Review CME guidelines: Check the app for any guidelines or FAQs related to CME accrual and submission to ensure you are following the cor... ⇲
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 what users are saying
Good experience
98.1%

Bad experience
1.0%

Neutral
0.9%

~ from our NLP analysis of 3,313 combined software ratings.

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 Private Data DynaMed collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics